Swiss Colony / return policy
My husband was given sweaters as a Christmas gift about 3 and 4 years ago. He didn't like the colors. He has never worn them and they still have the tags attached and they are still in the original packaging. The guarantee that came with the sweaters says, "If at any time you're not absolutely delighted with any item you order from us, please tell us and we will make a prompt replacement or refund the merchandise amount. Your satisfaction is absolutely guaranteed.
I called the company and was told they would not take them back. I asked to talk to a supervisor who was rude and stated they would not take them back and my definition of "if at any time" was different from hers. Their guarantee is worthless!