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Glencara Irish Jewelry

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Customer Service

1866 567 7451 (USA & Canada)
1800 664 818 (Australia)
+353 91 773 769 (Ireland & International)
+44 800 680 0627 (United Kingdom)
Galway
Ireland

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Complaints & Reviews

Glencara Irish JewelryDodgy company - item not received

I ordered and paid for a piece of jewellery at the start of August and it's now nearly the end of September and I have still not received it.

Each time I email this company they say just wait a bit longer and it should come. Then when I advise them it still hasn't arrived they say they will send it again and guess what it still never arrives.

I have asked for a refund and I just get the usual response of just wait a bit longer or we can send it again.

I get a large amount of packages delivered and never have I not received an item. Items I order from the USA are delivered in one to two weeks after placing my order. Plus I have absolutely no idea why this company does not get tracking on its parcels.

I've kept waiting for this item for nearly two months now and I've had enough! I just want my money refunded!

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    • Updated by Coco12345! · Sep 23, 2020

      I ordered and paid for a piece of jewellery at the start of August and it’s now nearly the end of September and I have still not received it.

      Each time I email this company they say just wait a bit longer and it should come. Then when I advise them it still hasn’t arrived they say they will send it again and guess what it still never arrives.

      I have asked for a refund and I just get the usual response of just wait a bit longer or we can send it again.

      I get a large amount of packages delivered and never have I not received an item. Items I order from the USA are delivered in one to two weeks after placing my order. Plus I have absolutely no idea why this company does not get tracking on its parcels.

      I’ve kept waiting for this item for nearly two months now and I’ve had enough! I just want my money refunded!

    Glencara Irish JewelryCouples rings

    I received an email saying my order has shipped but I have yet to receive it. I have emailed three times with no response. When I call the phone number given I received a message telling me to email. I paid for expedited shipping which was guaranteed. I would like a tracking number. If I do not receive that soon I am going to file a complaint with my card to cancel the payment.

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      Glencara Irish JewelryRing

      So Actually I've been living in Dublin Ireland and I bought my ring last week, I got one email saying that my order [protected] had be shipped, but i didn't get nothing and I have no answers from email that I emailed them ! Please help me

      Ring

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        Jun 03, 2020

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Glencara Irish Jewelry — Ring not delivered. Just a scam

        Unfortunately I join the long list of people who have been cheated by the so called "Glencara"...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Glencara Irish JewelryCladdagh

        I ordered a Ring on January 12, 2020 and still have not received this.
        They charged my credit card. I have tried to trace it with USPS but they tell me it was not insured so they are unable to trace this. I am going to my credit card company and next a lawyer. This is a disgrace. You cannot reach to company by mail or phone. Just receive a voice mail when using their phone number as listed.

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          RESOLVED

          The complaint has been investigated and resolved to the customer's satisfaction.

          • Glencara Irish Jewelry's response · Feb 18, 2020

            We had an email backlog over the holiday period and are very sorry for the lack of responses back. We did ship the order when it was ready and it has been delivered

            See over 1000 positive reviews here below
            here: http://www.shopperapproved.com/reviews/glencara.com/page-0.html
            and
            here:
            http://ww2.feefo.com/en-us/reviews/glencara-com#?timeFrame=ALL&sort=newest

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          Glencara Irish Jewelry — Dust service and shipping

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          Dec 29, 2019

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          Glencara Irish Jewelry — White gold claddagh ring

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          Dec 28, 2019

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          Glencara Irish Jewelry — Glencara are frauds

          Glencara has deceived, lied and now just out right stolen money out of my bank account and refund to deliver...

          Dec 23, 2019

          Glencara Irish Jewelry — Claddagh ring.

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          Dec 23, 2019

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          Glencara Irish Jewelry — Claddagh rings have not arrived

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          Dec 18, 2019

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          Glencara Irish Jewelry — Ring

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          Dec 16, 2019

          The complaint has been investigated and
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          Glencara Irish Jewelry — Celtic claddagh ring

          I ordered the ring last Thursday, December 12th and received an email to say it was shipped at 6.30am on...

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          Glencara Irish Jewelry — Glencara jewellery

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          Sep 05, 2019

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          Glencara Irish Jewelry — I didn’t get my item for nearly a month

          I bought the item on the 12 of last month from this Glencara company site and when I contacted the seller...

          Jul 08, 2019

          The complaint has been investigated and
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          Glencara Irish Jewelry — 2 silver & gold symbol claddagh band ring unisex mens ladies w/14k yellow symbols

          On June 24, 2019 we purchased Silver & Gold Claddagh Band Rings Unisex Mens Ladies with Solid 14K Yellow...

          Apr 25, 2019

          Glencara — Jewelry - ring

          I placed an order on 3/8/19. I was charged for my order, as well as an additional few hundred (totally...

          Apr 06, 2019

          Glencara Irish Jewelry — Never received order

          I had bought a Claddagh ring for my God Daughters Confirmation in March. Paid extra for gift wrapping and to...

          Dec 08, 2018

          Glencara Irish Jewelry — Wedding rings

          Want to take a moment and warn everyone about this garbage company. I ordered my wedding rings from thi...

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          Aug 21, 2018

          Glencara Irish Jewelry — Have not received chain that was supposed to come with pendant that was paid for over a month ago

          Placed order on July 6th for pendant with chain, pendant arrived with no chain and no expanation was told in...

          Crisfield

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