Menu
Register
Write a review File a complaint
Glencara Irish Jewelry Customer Service Phone, Email, Contacts

Glencara Irish Jewelry
Reviews and Complaints

Glencara Irish Jewelry's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.glencara.com

Learn how the rating is calculated

1.7 2 Reviews 157 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Glencara Irish Jewelry Reviews 159

ComplaintsBoard
R
2:04 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Glencara Irish Jewelry Return never happened

I ordered two rings for my wedding (#12541) that is gonna happen next week. It arrived quickly, which I thought was wonderful. However, one of the rings was too small and I decided to return it for a larger size. They replied to my e-mail immediately telling me how to proceed. I did everything right and sent the ring back to the company in Galway. First, they said it would be returned that week (first week of April). Then they said it would arrive by last Friday, April 13th. Now they no longer answer my emails and I can't find a valid phone number to call.

I'm very sad because my dream was to get married with Celtic rings and now I don't have time to buy any more.

I'm very, very, very disappointed!

Recommendation: Don't do it!!!

Read full review of Glencara Irish Jewelry
Hide full review
ComplaintsBoard
C
8:31 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Glencara Irish Jewelry Unreliable

Had an extremely frustrating experience with this company. Order the Christmas gift that was guaranteed to be delivered by December 19th. Contacted them when it did not arrive and was told I would for sure have it by Christmas. Still had not arrived mid January so I asked for a refund. They refused and said they re-sent the item. Replacement item arrived on February 27th. I'm furious because I can't use the item now that Christmas is over and they refuse to accept a return. They eventually offered a ten percent discount which was never applied to my credit card. Emails from customer service were rude. I repeatedly asked to be escalated to a manager and never was. Will never order from them again because they are unreliable.

Read full review of Glencara Irish Jewelry
Hide full review
  1. Pros
    1. Authentic Irish craftsmanship
    2. Wide range of Celtic designs
    3. Free worldwide shipping offered
    4. 30-day money-back guarantee
    5. Direct from Ireland artisans
  1. Cons
    1. Limited Global Brand Recognition
    2. Narrow Product Focus on Celtic Designs
    3. Competition from Larger Jewelers
    4. No Physical Retail Presence

Glencara Irish Jewelry Complaints 157

ComplaintsBoard
L
11:49 am EST

Glencara Irish Jewelry A ring

I put down my address my postcode and home number and town.

I ordered this Item 5/6 weeks ago approximately.

Saying I didn't put my address down all they need was a postcode home number and town.

Cant track order they didn't tell me there was a delay until I chaced them up.

Now giving me absolute attitude after I asked for a refund.

Wanted to send me another for good wil.

I said I would rather go some were els and they absolutely was so rude.

Communication with this place is the worst.

Desired outcome: Refund

Confidential Information Hidden: This section contains confidential information visible to verified Glencara Irish Jewelry representatives only. If you are affiliated with Glencara Irish Jewelry, please claim your business to access these details.

Read full review of Glencara Irish Jewelry
Hide full review
ComplaintsBoard
M
12:14 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Glencara Irish Jewelry tree of life 10k with gold

I have requested a full refund of 400 euros from this company four times ...the quality of the item was very poor and fragile not work the money paid for it.. the item was returned the day after delivery by registered post so i could track it ...now they are trying to make a fool out of me by saying it will take four weeks or more ... email them again today ...just a joke ...offering 10% refund and i can pick something else which i do not want..

Claimed loss: 412.00 euros

Desired outcome: refund back in full

Confidential Information Hidden: This section contains confidential information visible to verified Glencara Irish Jewelry representatives only. If you are affiliated with Glencara Irish Jewelry, please claim your business to access these details.

Read full review of Glencara Irish Jewelry
Hide full review
ComplaintsBoard
M
7:41 pm EST

Glencara Irish Jewelry I’m complaining about placing the order and not receiving the item

I ordered an item which cost $620 NZD in December, before placing the order the estimate delivery date was 4th January 2024. But after placing the order I received an email saying that I’m going to receive it at 16th January, I tried to cancel the order but I received an email which said they just can cancel it with 5% refund!

I said that’s ok I’ll receive the order but I haven’t received it yet and they don’t respond back my emails.

Claimed loss: Necklace

Desired outcome: Refund

Confidential Information Hidden: This section contains confidential information visible to verified Glencara Irish Jewelry representatives only. If you are affiliated with Glencara Irish Jewelry, please claim your business to access these details.

Read full review of Glencara Irish Jewelry
View 0 more photos
Hide full review

Is Glencara Irish Jewelry Legit?

Glencara Irish Jewelry earns a trustworthiness rating of 78%

Reliable, but always remember to protect your data.

Our conclusion: ComplaintsBoard's review suggests Glencara Irish Jewelry is generally legitimate and safe for transactions. However, with a resolved complaints rating of 17% we recommend that you stay careful. Before interacting with Glencara Irish Jewelry, take the time to review customer feedback and the approach to resolving complaints.

A long registered date for glencara.com can be seen as a positive aspect for Glencara Irish Jewelry as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Glencara Irish Jewelry's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Glencara.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for Glencara Irish Jewelry have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • Glencara Irish Jewelry's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 17% of 2 complaints being resolved.
  • Glencara.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The glencara.com may offer a niche product or service that is only of interest to a smaller audience.
  • Glencara Irish Jewelry protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
C
9:15 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Glencara Irish Jewelry Glencara scam explained

Glencara Scam explained

The scam: two thirds of purchasers' money is simply taken. Two thirds of revenue is then available to fund profit and the lucky purchasers who get a super raving deal and prompt delivery: one third of transactions are 5-star ratings. This tempts more purchasers. And then two thirds of transactions is 1-star ratings from the victims. You will be super happy or totally ripped off - flip a coin to find out.

Ordered 8 Dec 2023.Tracking: UB007081193IE Order number: [protected].

Invoice: [protected] Paid $407.99 (this is used to fund a happy customer)

Never arrived. Allegedly produced - false. Allegedly dispatched - false. Allegedly being investigated etc etc etc

Discovered: No registered address. No legal entity. Incognito online presence.

A merry-go-round of promises deflections avoidance referrals investigations etc etc

Claimed loss: US $407.99

Desired outcome: Refund

Confidential Information Hidden: This section contains confidential information visible to verified Glencara Irish Jewelry representatives only. If you are affiliated with Glencara Irish Jewelry, please claim your business to access these details.

Read full review of Glencara Irish Jewelry
Hide full review
ComplaintsBoard
S
8:32 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

Glencara Irish Jewelry Earrings

Order date December 14th 2023

Awful service. Taking orders for Christmas that they can't fulfil and asking people not to email about it. Do yourself a favour and use a better company.

There's lots of positive reviews came in quickly after all the negative ones to hide them. I assume they are by staff.

I've had to open a dispute with my bank as I never got the product.

Do not use this company at all costs.

Still have not resolved the issue over a month later.

Claimed loss: 107

Desired outcome: Refund

Confidential Information Hidden: This section contains confidential information visible to verified Glencara Irish Jewelry representatives only. If you are affiliated with Glencara Irish Jewelry, please claim your business to access these details.

Read full review of Glencara Irish Jewelry
Hide full review
ComplaintsBoard
D
1:49 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Glencara Irish Jewelry Order number: # 310374704 order number: #310369616 necklace

Hi I ordered my first necklace on 10th December I was told it was shipped and still has not been delivered it is now 12th of Janruary it has been more then 12 working days I contact them many times they told me they will investigate where my parcel is but they did not do anything about this.

I ordered another necklace on 18th Janruary paid extra £18 for express shipping before I paid for it I spoke with customer service they told me this will be tracked and will be delivered by 21st Janraury I have made many communications with them they told me each time that manager will be investigating no one investigated no one helped me I am tired of this they will not refund me either I feel stuck in this situation they told me a week ago that by the end of next week so today 12th of Janraury I will receive a response by manager I want both of my order to be refunded. It is not fair for me.

Claimed loss: Both of my necklace is lost

Desired outcome: I want a refund

Confidential Information Hidden: This section contains confidential information visible to verified Glencara Irish Jewelry representatives only. If you are affiliated with Glencara Irish Jewelry, please claim your business to access these details.

Read full review of Glencara Irish Jewelry and 1 comment
Hide full review
1 comment
Add a comment
C
C
Clive Jhb
Parkview, ZA
Jan 25, 2024 10:06 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Yes it is a scam

ComplaintsBoard
R
4:14 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Glencara Irish Jewelry Ordered a pair of rings and didn’t receive them

We bought a set of wedding rings in October 2023 and only received one in November. It was the wrong size so we sent it back, at a cost of £17, but asked for a full refund but they then sent the second ring. We didn’t sign for it the postman shoved it under our gate. We then got a ring sized and I’ve sent about 9 emails and no one has responded with either telling me that my ring is on its way or it’s not. It’s nearly £500 and these were our wedding rings. We now don’t have the money to order others until we get a full refund from them.

Claimed loss: £467.32 plus £17 for postage

Desired outcome: Full refund

Confidential Information Hidden: This section contains confidential information visible to verified Glencara Irish Jewelry representatives only. If you are affiliated with Glencara Irish Jewelry, please claim your business to access these details.

Read full review of Glencara Irish Jewelry and 1 comment
Hide full review
1 comment
Add a comment
C
C
Clive Jhb
Parkview, ZA
Jan 25, 2024 10:09 am EST
Verified customer This complaint was posted by a verified customer. Learn more

A scam - we should try and shut them down.

ComplaintsBoard
Z
12:25 am EST

Glencara Irish Jewelry Ring

I ordered my partners ring on 19th of October 2023 and it was the wrong size so I have sent it back on 19th of November 2023 and have tracked it on Auspost and it has said they received it back on 20th of November 2023 I haven’t received anything about when it will be delivered I have tried contacting glencara on two occasion's and have only got a reply that I will get a response in 24 to 48 hours and have got no response both times

Desired outcome: To get the resized ring back

Confidential Information Hidden: This section contains confidential information visible to verified Glencara Irish Jewelry representatives only. If you are affiliated with Glencara Irish Jewelry, please claim your business to access these details.

Read full review of Glencara Irish Jewelry
Hide full review
ComplaintsBoard
A
9:36 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Glencara Irish Jewelry Gold Ring with Aquamarine stones & Diamonds White Gold and Ruby & Diamond

[protected] Ring ''guaranteed Delivery By Christmas, still NOT delivered i opend three 'chats' before Christmas each one was closed without reponce I have opened a complaint via PayPal but will have to wait fro a resolution, ive tried twice to open chats today, again they were closed down, very rude operator, absolutely disgusted

[protected] this order was delivered in time, ordered in October, never took it out of the box, gaver it to my wife Christmas day she took it out of the box, the clasp was done up, but there was/is a massive knot in the chain! How can someone put a knotted chain in the box after putting on the pendant!?

I have given this company the best part of £1000.00 but feel that my custom is worthless to them! They have zero understanding of customer service and NO Customer Care

Claimed loss: £359.36

Desired outcome: I wanted the ring, but they way i have been lied to and the way i have been treated, i think ill take my custome where it will be appreciated

Confidential Information Hidden: This section contains confidential information visible to verified Glencara Irish Jewelry representatives only. If you are affiliated with Glencara Irish Jewelry, please claim your business to access these details.

Read full review of Glencara Irish Jewelry
Hide full review
ComplaintsBoard
N
9:16 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I ordered bracelet on 9th December with the promise of Xmas delivery. Approx 4 days before last postage day I contacted customer services as still hasn't arrived. Received generic email saying they still guaranteed Xmas delivery & I should check royal mail tracking-i replied saying of course I'd done that but royal mail says no tracking info until delivery...

Read full review of Glencara Irish Jewelry
ComplaintsBoard
R
9:07 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

Glencara Irish Jewelry Jewellery

Ordered jewellery on the 3rd of December, delivery date was between the 14th and 16th of December, im in the same country and national shipping takes 3 days. I emailed again on the 18th of December for an update and I was guaranteed delivery for Christmas, It’s now the 28th of December, I have still not received the order , the customer service is shockingly bad, and with no tracking number sent I am left in no man’s land. I’m now trying to get a refund through PayPal as glencara are no help whatsoever. Their online reviews are obviously fake as upon further investigation I’ve found several unresolved complaints. I’m writing this review in the hope that nobody else wastes their time and money on this company, I am obviously at a loss but you can still save yourself the hassle of dealing with these bandits..

Claimed loss: Too much

Desired outcome: Full refund

Confidential Information Hidden: This section contains confidential information visible to verified Glencara Irish Jewelry representatives only. If you are affiliated with Glencara Irish Jewelry, please claim your business to access these details.

Read full review of Glencara Irish Jewelry and 1 comment
Hide full review
1 comment
Add a comment
H
H
Happyhh42
, IE
Dec 28, 2023 12:27 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Exactly same experience. Mine was due to arrive on the 9th of December 2023. I live in Westmeath. They are in Galway. I have just been told it is in transit to Delaware with UPS

ComplaintsBoard
M
12:38 pm EST

Glencara Irish Jewelry Ordered delivery and customer service

I placed a ordered on November 19, 2023. My order number is.

[protected]

The package appears to have had a delay and has not yet been delivered, based on the tracking information that has been provided. And I contacted multiple times on customer support. And the customer support person told me. Your ordered has been already delivered. And I had argument the customer support through chat. Please re send my percal because I didn't receive it so after that the customer support person told me Due to Christmas holidays your item not delivered on time or misplaced or stolen. I said please give my money back so the customer service person told me. They don't have any policy's to return the money. So I said the customer service support person what should I do. So on this point customer service support person told me. They're send me the new percel, and you I'll get the new tracking number on my percel on next day. But still I didn't receive my percal or any tracking number.

Confidential Information Hidden: This section contains confidential information visible to verified Glencara Irish Jewelry representatives only. If you are affiliated with Glencara Irish Jewelry, please claim your business to access these details.

Read full review of Glencara Irish Jewelry
View 0 more photos
Hide full review
ComplaintsBoard
D
2:53 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Glencara Irish Jewelry Order #[protected] placed 16/11/2023 avoid at all costs

I am extremely dissatisfied with my recent order experience on glencara.com. Despite paying for express shipping with a promised delivery date, the item has not arrived as agreed upon. Numerous attempts to contact customer service have gone unanswered until a week later, with a disappointing response that the order cannot be cancelled and will only arrive next week.

This unacceptable delay has forced me to make a local purchase, rendering the ordered item useless to me. Despite my repeated requests for a full refund, your offer of a 15% discount is inadequate and does not address the significant inconvenience caused.

This experience has left me highly disappointed and frustrated. I expect a prompt resolution and a full refund for the item that is still in your warehouse.

Desired outcome: Full refund

Read full review of Glencara Irish Jewelry
Hide full review
ComplaintsBoard
X
1:16 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Ordered on 31st of August, received an incorrect ring size due to my own fault. Asked for replacement on 7th of September shipped off the package, the return was never picked up. Contacted support told me they processed my order for a replacement ring on 6th of October I contact support again on 23rd of October because replacement never arrived. No...

Read full review of Glencara Irish Jewelry
ComplaintsBoard
J
2:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Glencara Irish Jewelry Have not received order from September 15, 2023

On September 15th I placed an order for a gold cross. To date I have not received the item. I have sent approximately 15 emails and done numerous online chats. I have been told "item delayed in quality control" multiple times. I was given shipping dates multiple times. To date I have not been able to confirm shipping, I have not been able to obtain carrier information and I never receive a timely response.

I just want to receive the item I ordered.

Thank you for your assistance in resolving this matter. It was order number [protected]. I paid $447.00.

Desired outcome: I would like to receive my order immediately.

Read full review of Glencara Irish Jewelry
Hide full review
ComplaintsBoard
D
10:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Glencara Irish Jewelry Ordered a Dog Tag for my son for his birthday

Did not receive the item. Could not track the item. Received a recorded message on the phone service in Australia. No one replied to my emails. Beautiful products but a huge SCAM if the items are not received. I have limited money and wanted my son to have a Celtic present to remind him of his Heritage. His birthday is ruined. Warning to anyone who is ordering from this company.

Desired outcome: Want the item I have paid for or money refunded.

Read full review of Glencara Irish Jewelry
Hide full review
ComplaintsBoard
A
7:24 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I went onto the site thinking it was a reputable company. I soon found out that it was not I orderd a cross and chain for my partners birthday, I orderd it on the 7th September and was told it would be here in 3 days there only in glaway apparently it I'd now 25th September and still have not received it my partner birthday was on the 11th September, I...

Read full review of Glencara Irish Jewelry
ComplaintsBoard
S
11:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Glencara Irish Jewelry has left an official reply on this complaint.

Glencara Irish Jewelry Missing product

I ordered a necklace for my daughter. It showed that it was delivered. It was ordered at the beginning of August. I cannot seem to get a live person or even a real response from anyone. I always get an automatic email but no real person. I feel like I lost my money and I am getting frustrated everyday that passes. At least if I can talk to someone, I could get another one or have my money returned. This was more the $50.00. I have called a phone number that is listed and it goes to a machine with a man directing to send and email. I am livid right now. 😡

Desired outcome: To send another wolf necklace or have my money returned

Read full review of Glencara Irish Jewelry
Resolved

This complaint has been resolved automatically due to user's inactivity.

Hide full review
ComplaintsBoard
P
1:52 pm EDT

Glencara Irish Jewelry My wedding ring sent & received by for resizing on November 22, 2022

Glencara has had my wedding ring since November 22, 2022. Since then everytime I contact Glencara I get stories about: they are remaking the ring, it's due to ship next week, etc. It has been a nightmare. This company has provided zero service and support. I have a long littany of excuses from Glencara Customer Support, Glencara Service, etc. It is amazing how many stories, and mostly the same person, that I have heard and heard from.

The USPS Tracking number is 9500110055972318955843 of my wedding ring when I sent it to Glencara. It is a large heavy gold (real gold) ring. I don't know whether they lost it or are reusing the gold.

Desired outcome: Return my original ring and the $75 I paid for the service so I can take it to a reputable jeweler.

Read full review of Glencara Irish Jewelry
Hide full review
ComplaintsBoard
N
6:53 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

Glencara Irish Jewelry An absolute joke of a business!

Terrible, terrible, did I mention TERRIBLE company?

I placed an order for a white gold and emerald Celtic ring on June 26, for what I thought was supposed to be delivery by July 3. Not long after, I got an email saying that the ring would be delivered between July 10 and 12. Confused, I emailed the company and asked what was going on. They said that due to a glitch on their website the delivery date for a ring with "heirloom" emeralds should have changed the date, which defaults to a piece with synthetic emeralds. Okay, fair enough; I was willing to wait a little longer for a quality product.

July 9 rolls around and out of curiosity I decided to email them and ask if my ring was still coming between the 10th and 12th. Well, that didn't happen because it was "delayed in quality control," and would be "shipping out on the 12th." This is where I began to get frustrated.

Anyway, July 12 comes and I ask them if it was shipped out yet. No immediate response. I used the chat function on their website on July 13 and a rep told me it was "shipping out tomorrow." This was now three different answers. I later got a reply to my email telling me that it was shipping out the following Tuesday. If you're keeping score, that's now four different answers to the same inquiry.

Unsurprisingly, it didn't ship out that Tuesday because "some orders were delayed in transit reaching us." Now we're up to five answers. It didn't actually ship out until Friday July 21. And multiple times in my email conversations with this worthless company, they suggested I could buy a gift card instead. If I wanted to buy a gift card, I would've bought one A MONTH AGO WHEN I ORDERED THE RING.

The ring gets delivered today by FedEx and it is the single most disappointing piece of jewelry I've ever seen. Super thin, barely visible emeralds, and looks like something out of a quarter machine. It's going back post haste. STAY AWAY FROM THESE SCAMMERS!

Read full review of Glencara Irish Jewelry
View 0 more photos
Hide full review

About Glencara Irish Jewelry

Screenshot Glencara Irish Jewelry
Glencara Irish Jewelry offers a selection of Celtic and Irish jewelry, including Claddagh rings, Celtic crosses, and pendants. They provide a variety of designs in gold and silver. Customers can shop online with international shipping options. Customization services are available for certain pieces.
How to file a complaint about Glencara Irish Jewelry?

Here is the guide on how to file a complaint or review about Glencara Irish Jewelry on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in using your credentials.
- If you don't have an account, create a new one by following the registration process on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with Glencara Irish Jewelry in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with the company.
- Mention key areas such as transactions, nature of the issue, steps taken to resolve it, company's response, and personal impact.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Use the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps to effectively file a complaint or review about Glencara Irish Jewelry on ComplaintsBoard.com.

Frequently asked questions (FAQ) about Glencara Irish Jewelry customer service
Expand Collapse all
Is Glencara a legitimate business for buying Irish jewelry?

Glencara is a legitimate online retailer specializing in Irish jewelry, particularly Claddagh rings and Celtic jewelry.

Where is Glencara based?

Glencara is based in Galway, Ireland, a city with a strong connection to the Claddagh ring tradition.

What types of jewelry does Glencara offer?

Glencara offers a variety of Irish and Celtic jewelry, including Claddagh rings, Celtic wedding bands, Celtic pendants, and earrings.

Is the jewelry sold by Glencara made in Ireland?

Yes, Glencara's jewelry is crafted in Ireland, ensuring its authenticity and adherence to traditional Irish designs.

How is the quality of Glencara's jewelry?

Glencara's jewelry is generally considered to be of good quality, made from materials such as sterling silver, gold, and gemstones.

Does Glencara offer a guarantee on their jewelry?

Glencara offers a lifetime guarantee on their jewelry, covering any defects in materials or craftsmanship.

What is Glencara's return policy?

Glencara has a 30-day return policy, allowing customers to return items for a refund or exchange within 30 days of purchase.

How do customers rate their experiences with Glencara?

Customer reviews for Glencara are mostly positive, with many praising the quality and design of the jewelry. However, some customers have experienced issues with shipping and customer service.

What are the shipping options and costs for Glencara?

Glencara offers various shipping options, including free standard shipping on all orders worldwide. Express shipping options are also available for an additional fee.

How can I contact Glencara's customer service?

Glencara's customer service can be contacted via email, phone, or the contact form on their website.

Does Glencara offer custom jewelry designs?

Glencara does not specifically mention custom designs on their website, but they do offer a wide range of styles and options for their jewelry.

Are Glencara's prices competitive compared to other Irish jewelry retailers?

Glencara's prices are generally competitive, but it's always a good idea to compare prices with other retailers before making a purchase.

Is the Glencara website secure for online transactions?

The Glencara website uses SSL encryption to protect customer information during transactions, but it's always wise to exercise caution when shopping online.

Do they offer gift-wrapping or personalized messages for gifts?

Glencara offers a gift-wrapping service and the option to include a personalized message for an additional fee.

Can I find Glencara's jewelry in physical stores or only online?

Glencara primarily operates as an online retailer, and their jewelry is not typically found in physical stores.

Does Glencara offer any promotions or discounts?

Glencara occasionally offers promotions or discounts, which can be found on their website or through email newsletters.

How long does it take for Glencara to process and ship an order?

Glencara's processing and shipping times may vary depending on the item and shipping method chosen. Standard shipping typically takes between 5 and 12 business days.

Are there any additional fees or taxes when ordering from Glencara?

International customers may be subject to import duties or taxes when ordering from Glencara. It's essential to check your country's regulations before making a purchase.

Can I track my Glencara order?

Yes, Glencara provides tracking information for orders, allowing customers to track the progress of their shipment.

Overview of Glencara Irish Jewelry complaint handling

Glencara Irish Jewelry reviews first appeared on Complaints Board on Feb 16, 2012. The latest review Return never happened was posted on Apr 18, 2024. The latest complaint Missing product was resolved on Sep 05, 2023. Glencara Irish Jewelry has an average consumer rating of 2 stars from 159 reviews. Glencara Irish Jewelry has resolved 27 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
3.6
4476 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Glencara Irish Jewelry Contacts

  2. Glencara Irish Jewelry phone numbers
    +1 (866) 567-7451
    +1 (866) 567-7451
    Click up if you have successfully reached Glencara Irish Jewelry by calling +1 (866) 567-7451 phone number 2 2 users reported that they have successfully reached Glencara Irish Jewelry by calling +1 (866) 567-7451 phone number Click down if you have unsuccessfully reached Glencara Irish Jewelry by calling +1 (866) 567-7451 phone number 45 45 users reported that they have UNsuccessfully reached Glencara Irish Jewelry by calling +1 (866) 567-7451 phone number
    USA & Canada
    1800 664 818
    1800 664 818
    Click up if you have successfully reached Glencara Irish Jewelry by calling 1800 664 818 phone number 12 12 users reported that they have successfully reached Glencara Irish Jewelry by calling 1800 664 818 phone number Click down if you have unsuccessfully reached Glencara Irish Jewelry by calling 1800 664 818 phone number 27 27 users reported that they have UNsuccessfully reached Glencara Irish Jewelry by calling 1800 664 818 phone number
    Australia
    +353 91 773 769
    +353 91 773 769
    Click up if you have successfully reached Glencara Irish Jewelry by calling +353 91 773 769 phone number 25 25 users reported that they have successfully reached Glencara Irish Jewelry by calling +353 91 773 769 phone number Click down if you have unsuccessfully reached Glencara Irish Jewelry by calling +353 91 773 769 phone number 20 20 users reported that they have UNsuccessfully reached Glencara Irish Jewelry by calling +353 91 773 769 phone number
    11%
    Confidence score
    Ireland & International
    +44 800 680 0627
    +44 800 680 0627
    Click up if you have successfully reached Glencara Irish Jewelry by calling +44 800 680 0627 phone number 18 18 users reported that they have successfully reached Glencara Irish Jewelry by calling +44 800 680 0627 phone number Click down if you have unsuccessfully reached Glencara Irish Jewelry by calling +44 800 680 0627 phone number 63 63 users reported that they have UNsuccessfully reached Glencara Irish Jewelry by calling +44 800 680 0627 phone number
    United Kingdom
    More phone numbers
  3. Glencara Irish Jewelry emails
  4. Glencara Irish Jewelry address
    Galway, Ireland
  5. Glencara Irish Jewelry social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
Glencara Irish Jewelry Category
Glencara Irish Jewelry is ranked 226 among 297 companies in the Jewelry and Watches category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.