Suddenlink Communicationsinternet

I had a charge on my dec bill for tech coming to fix my speed issue which was never mentioned to me and there was no tech who came in nov to my house so I disputed those charges and filed a compliant
I received credit for those charges but
I had late charge for my jan bill, I paid my usual monthly bill $75.See the Top 10 Worst Complaints in Aubrey, TX00 before my due date in dec but did not paid the fraud charges as I was disputing them
The rep lisa in sudden link is arguing and yelling at me that they will not refund me money even if I paid my bill before the due date
Which is not fare. I paid my bill before due date and I always do
Please resolve my issue

Jan 10, 2017

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