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Subway / service and product

Fort Wayne, IN, US Review updated:

My children and I went to Subway 50575-0 on Broadway in Fort Wayne, Indiana on 11/15/17 at 5:43pm. When we arrived there was one customer ahead of us at the cash register. We were not greeted when we walked in or as we stood waiting. When we were finally waited on I ordered the Reuben that has been advertised as a limited time sub. I was informed that they did not have the Rye bread that it is suppose to come on. I was disappointed but had them make it on flat bread. I was then informed that they did not have any corned beef. I asked him if he could look in the back. He did and brought some out. I have never seen such a skimpy sub in my life and I have been to many subways. My girls each ordered a sub and it was the slowest service I have ever received. I sent the following email to the manager, but never got a reply...

My children and I went to your Subway tonight at around 5ish. We weren't really greeted when we walked in or as we stood waiting. When we were finally waited on I ordered the Reuben that has been advertised as a limited time sub. I was informed that they did not have the Rye bread that it is suppose to come on. I was disappointed but had them make it on flat bread. I was then informed that they did not have any corned beef. I asked him if he could look in the back. He didn't seem to happy that I requested this, but he did go check and brought some out. I have never seen such a skimpy sub in my life and I have been to many subways. My girls each ordered a sub and it was the slowest service I have ever received. I have never been so disappointed. Enclosed is a picture of my sub that I was given in place of a foot long on rye. I have been employed by subway in the past and I would have been embarrassed to send this out with a customer let alone charge them for it. My children who are 11 wouldn't even eat theirs

Subway

De
Nov 16, 2017
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Comments

  • Po
      Nov 17, 2017

    Did you ask for a replacement or refund while you were there?

    0 Votes

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