SUBMIT A COMPLAINT

Stubhub / ordered tickets for certain day... issue with getting them

Then when I received them. While I was at the Stadium, they were for the next day. I received two order numbers for this outing. Order number [protected]. After some time I received the email that tickets where available for app. However, after the problem I see that order number was for [protected]. Same order??? I did not get what I ordered. I was leaving on plane the next day. So I had to RUSH and get some other tickets. Got them, at a cost to myself of 100.00 more. I sold the Sunday tickets but it did not recoup what I lost. I was at fault for not checking right when I got the email, and then seeing that this was changed for a day later. I would appreciate some understanding as to how this happened.

Stubhub
Stubhub

Aug 06, 2018

Post your comment