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Straight Talk Wireless / "unlimited" $55 plan with "no data cap"

1 Danville, AR, United States Review updated:

So they claim that you have no data cap and for the past 2 months my phone has been cut off to no data at all because they "flagged" my account for using too much data which is supposed to be completely unlimited. False advertising. The customer service representative which was hard to understand by the way was being rude because I had to keep asking her to repeat herself. This is complete bs.

Ke
Apr 12, 2018
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Comments

  • 9w
      12th of Apr, 2018
    0 Votes

    your dealing wit trac fone they are the worst
    your talking to people in brazil who know nothing and don't care that's how they operate
    you will be better off going to T-Mobile or verizon

  • Jo
      16th of Apr, 2018
    0 Votes

    Straight talk interrupted my service for using to many gigs on an unlimited plan. You shouldn't sell unlimited plans if they're not unlimited. They charge 55 for unlimited and they hide behind terms and conditions that say 60 gigs that's what they should tell customers

  • Sa
      16th of Apr, 2018
    0 Votes

    @Jonathan hunt Hi jonathan hunt. This is Sara from Straight Talk Wireless. We understand your frustration. We apologize for the wrong information about the $55 plan. Our $55 plan has truly unlimited data, talk and text. You can visit are website to check more information at https://www.straighttalk.com/wps/portal/home/shop/serviceplans. If you have any further questions or concerns, please chat with us using this link http://bit.ly/2CuBvXO. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

  • 9w
      16th of Apr, 2018
    0 Votes

    @Jonathan hunt should change provider

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