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Straight Talk / illegible numbers on service pin

1 Granite Falls, MN, United States Review updated:

08/02/2015 I purchased a Straight Talk $45 Unlimited phone card and two of the numbers on the service PIN are illegible. I contacted Straight Talk Customer Support and after over an hour on the phone nothing was solved. They refuse to refund me and say that my card has already been used after being given the underlined bar code number. Wal-Mart, where I purchased the card will not do anything because the card has been scratched off.
I still have the receipt of the purchase.
I want a full refund.

Vi
Aug 3, 2015
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Comments

  • Xi
      22nd of Sep, 2015
    0 Votes

    I used to have a lot of issue with my phone. I looked online for a solution since Straight Talk's customer service is poor and bad. I found this contact information that helped me a lot. My phone issues were taken care of immediately, without frustrating me. Try it also. The email address is ST.CorpResolutionTeam@straighttalk.com. You may also chat with them live for faster assistance.

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