Stein Mart — terrible on line service
I placed an order for a Christmas quilt, shams and multiple pillows on December 7th. Received a shipping notice on December 8th for the quilt. On December 10th, I received a telephone voice mail that the fulfillment center made a mistake and the quilt is not available. They were cancelling my order for the quilt and crediting my account.
I sent Stein Mart's customer service a complaint on December 10th and never heard back from them.
Now I have three pillows and two shams being shipped and billed that I cannot use!
I love Stein Mart, but I will never order anything online from them again.
More Stein Mart Complaints & Reviews
- Stein Mart - return policy 
- Stein Mart - awful company 
- Stein Mart - sales clerk offered free magazines 
- Stein Mart - misleading return policy 
- Stein Mart - racial profiling 
- Stein Mart - refused to honor scratch off discount mailing 
- Stein Mart - customer service
- Stein Mart - customer service at stein mart #398
- Stein Mart - rip off
- Stein Mart - never buy online