State Farmgetting a claim paid

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On 12/7/16 my 2006 Toyota Tundra was parked at a public parking next to my doctors office, while I was in the office someone cut off my Catylic Converters off my truck, I reported to the police, I called State Farm Insurance, claim # 5903498R4 they went out to the Toyota of North Miami, I have full coverage on my truck for the last 10 1/2 years, which I have paid them over $20, 000.00 in insurance premiums, now they are telling me that they will pay $426.00 to get the truck fixed, that is a slap on the face, I took my truck from the Toyota and took it to the muffler place, they gave an estimate of $4, 283.11 less the my deductible of $500.00 state farm is giving me the run around for 2 1/2 weeks and no one calls me back, I need my truck. In the 20 years that I have been a customer of state farm, I have never, never had an accident or claim put in, I think this is very bad business and fraudulent on their part, I need my truck to be like it was before, and by the way my truck does not have 60, 000 miles on it, I hope that you can help me

Dec 23, 2016
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  • Ni
      Apr 03, 2017

    there is a giant discrepancy in the estimate. Without more information I cant tell you how to respond. I take it you have both copies of the estimate one done by your place and one done by your insurance company. question is if it is just the muffle to be replace how is it 4k in damages because that seems astronomical and what is the difference in labor cost? Either your insurance company is saying that there is existing damage not related to this particular claim or your shop is adding more than just a muffler for damages and if there are other damages not done on the initial inspection with State Farm there should be a supplement form with your estimate that your Body Shop should send to your Auto Damage Adjuster for review

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