Unauthorized damage claim on my visa card
Rented a seadoo for 2 hours for $99.00 plus gas used. After driving the seadoo for 30 minutes it started to run rough. I did my best to get it back to the marina. After arriving there i told them i started running rough and was told i could take out another for the rest of my 2 hours. But then the manager (janet brogan) came out of her office and said she wanted to have her "apprentice mechanic" come back in and check out the seadoo? One hour later the young mechanic reports back that i had driven through "shallow water" and had sucked up rocks into the "impeller" and chipped it. I told them why would i have came back early and told them i the seadoo was running rough if i had damaged it? The manager told me she was putting on my "visa card" $100.oo for a 2 hour rental which i never had? And now a charge of $432.00 for a new impeller? I asked for the damaged impeller and a detailed invoice showing all part prices and labor costs. She told me she would send both items on the "greyhound bus" collect to the nearest depo to my home. Never received either one? But i now have a $ 532.00 charge on my visa card. I am fighting with visa and the b.b.b. to not pay the whole charge? Stay away from using this marina and the hotel beside it which states on the inter-net (their marina) the osoyoos "holiday inn"... the unhappiest of august 2007 osoyoos b.c. canada tourist... "beware"!
Is Starlite Marina & Sturgeon River Campground legit?
Starlite Marina & Sturgeon River Campground earns 91% level of Trustworthiness
Perfect Trust Endorsement: Starlite Marina & Sturgeon River Campground achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for Starlite Marina & Sturgeon River Campground. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Starlitemarina.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Starlitemarina.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Starlite Marina & Sturgeon River Campground protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Starlite Marina & Sturgeon River Campground has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Overview of Starlite Marina & Sturgeon River Campground complaint handling
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Starlite Marina & Sturgeon River Campground contacts
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Starlite Marina & Sturgeon River Campground phone numbers+1 (705) 753-0249+1 (705) 753-0249Click up if you have successfully reached Starlite Marina & Sturgeon River Campground by calling +1 (705) 753-0249 phone number 0 0 users reported that they have successfully reached Starlite Marina & Sturgeon River Campground by calling +1 (705) 753-0249 phone number Click up if you have UNsuccessfully reached Starlite Marina & Sturgeon River Campground by calling +1 (705) 753-0249 phone number 0 0 users reported that they have UNsuccessfully reached Starlite Marina & Sturgeon River Campground by calling +1 (705) 753-0249 phone number
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Starlite Marina & Sturgeon River Campground emailsoffice@starlitemarina.com100%Confidence score: 100%Support
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Starlite Marina & Sturgeon River Campground headquarters985 Quesnel Rd, Sturgeon Falls, Ontario, P2B2W2, Canada
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Starlite Marina & Sturgeon River Campground social media
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