The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Sprint / roaming fees

1 WA, United States

My complaint is being punished because I live next to the Canadian border... I never call Canada... don't off the top of my head know anyone who live in Canada... so when I get roaming fees because I use my cellphone near my home or my sons home (who lives just down the road and suffers the same problem..) I don't think I should have to pay roaming fees when they advertise there excellent coverage across the country... but wait ..if you live near a border.. we will charge you extra for every minute you use your phone because you chose to live near the border and apparently our nearest cellphone tower in the state isn't as near as one in Canada...
Okay lets see if we as the consumer wait till we get our bill and see roaming fees and then have to figure out how to change our phone to only pick up from Sprint towers? So we pay for a phone and a service that apparently they don't provide... as advertised...
I'm not asking for something for nothing I'm asking for the service I pay for... there that's my complaint.


Post your comment