Souq.com / Q - Express / not picking up phone
Hi. I would like souq.com to know that your shipping partner Q-Express (which is a Souq.com group company) does not answer customer calls. I called them on [protected] which is the number mentioned in their notification SMS and on their website. No one picked up the call for 30 minutes and then I hung up. Here is the video: https://www.youtube.com/watch?v=MZG6_a2s5-Q This was my 3rd attempt at trying to contact them. First was at 7:30pm the day before when i received the SMS notification. Then at 8pm. Then at 3pm today.
Order Number: [protected]
Neither is anywhere their contact timings mentioned.
More Souq.com / Q - Express Complaints & Reviews
- Souq.com - cheat 
- Souq.com / And Dod - UAE - Samsung Galaxy Mobile - shopping with full payment and no delivery 
- India Souq.com - shopped online and not get shipped 
- Souq.com - souq.com seller dod_uae 
- Souq.com - warranty simply covers nothing 
- Souq.com - mobile for repair under warranty
- Souq.com - delivery service
- Souq.com - sony xperia z3 (32gb, android - reason: defect
- Souq.com - product not yet delivered
- Souq - order number 1077755848844