Sony

I had got a good deal of sony vaio laptop on blackfriday. I ordered the item. After some time, got a mail from newegg that the item is not in stock and will provide you the laptop in the same price if it comes back in stock with higher price.

When the item came back in stock, I called up customer service. They said they will not be able to honor the blackfriday deal and kept arguing and started giving discount on the original price. They said they will work on it and call me within a week. I didnt get a single call from them. I again called back and they said the item is not in stock. We may give you the laptop in the same price when it will come back n stock. After a week or so, I saw it back in stock. Called customer care, (who were not at all good listeners), I was evry time repeated the same story to every CS representative and they did not give me a valid reason for not provding the same deal even if I have their mail stating that they will give me the lappy in the same price.

Very bad experience...will not ever shop again from them...dishonest ppl...dont keep their promises...

I paid for a Sony Vaio Laptop on 3/25/13. As of today, 4/8/13, I have not received my laptop although the money for the laptop has been debited from my account. I have spoken with customer service everyday for the past week and they can not tell me when my laptop will be shipped. I have tried to cancel my order and they will not refund my money. If any one out there can help me with my situation please do. I am at my wit's end.

Good afternoon Sony Internet is a Rip Off,

I'm Pat Kennedy with the Sony Support USA Team.

I'm sorry you are not happy with the customer service you received when you contacted Sony regarding your Vaio order.

Please e-mail sonylsitens@am.sony.com and refer to Event ID# E57384189.

Please include your contact information, mailing address and your Sales Order number.

I assure you myself or one of my team members will get back to you with a response ASAP.

Thank you...

Dear shilwil,

We sincerely apologize for any inconvenience caused by this latest promotion. Due to insufficient stock and overwhelming demand, not all orders were able to be processed a this time. No company is perfect, but we pride ourselves in fixing mistakes. The service you've described is unacceptable.

At your earliest convenience, please contact Joshua at [protected] ext 25092 or joshua.l.key@newegg.com so we can assist you appropriately.

Thank You,
Newegg.com

YOU NOW KNOW WHY MANY PEOPLE ARE TIRED OF BEST BUY AND THEIR DEVIOUS BUSINESS PRACTICES. THEY ARE ONLY INTERESTED IN A HIGH COMMISSION SALE AND THEN AFTER YOU BUY SOMETHING YOUR STUCK WITH IT AFTER TH SHORT FOURTEEN DAY RETURN POLICY.
ON A POSITIVE NOTE, YOU SHOULD BE GLAD YOU DID NOT BUY THE SONY LAPTOP. THE REASON I AM ON LINE NOW IS TO WARN AS MANY PEOPLE AS POSSIBLE ABOUT THEM.
I HAVE ALWAYS PURCHASED SONY PRODUCTS BUT MY NEW COMPUTER IS A NIGHTMARE. I HAVE OWNED IT FOR 6 MONTHS AND STILL CANNOT CONNECT TO THE INTERNET.
BEST BUY SAYS THERE IS NOTHING WRONG WITH IT AND I HAVE BEEN ON THE PHONE WITH SONY FOR HOURS TRYING TO FIND THE PROBLEM AND THEY SAY THEY DO'N'T KNOW WHAT IT IS AND WILL NOT AGREE TO REPLACE THE COMPUTER UNLESS BEST BUY AGREES TO DO IT. SO ROUND AND ROUND WE GO AND NO ONE WILL ACCEPT RESPONSIBILITY FOR MY LEMON OF A COMPUTER THAT COST OVER 1, 200 DOLLARS.
SO DO YOUR RESEARCH BEFOR BUYING AND STAY AWAY FROM BEST BUY.

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Hi Sunil I am T.Srikanth iam also facing a similar issue with those guys, i had ordered Nokia 5800 mobile phone of 17000 Rs but i had recieved the damaged piece so i had asked for the cancellation but they are not listening to my words and going on sending the same defective piece ..

Iam unable to solve the issue, is your proble solved if solved can you suggest me the way how it get solved so that it will be useful to me..

Thank you in advance..

Please mail me to my email id : sri_chinn1987@yahoo.com

GOOD MORNING!

I AM VERY SAD TO SAY THAT IM REALY DISAPPOINTED WITH SONNY ERICSSON. I HAVE BEEN USING SONY ERICSSON FROM ericsson 200/300 series, and never encountered any problems with ERICSSONS PHONES, UNTILL I BOUGHT THE K810i.

I BOUGHT THE PHONE JANUARY 2008, ITS NOT EVEN A FULL YEAR BUT THE PHONE IS ALREADY DAMAGED, IT WONT CHARGE NOR SWITCH ON.

THE PHONE HAS BEEN GIVING ME CHARGING PROBLEMS, JAMMING AND LOOSING DATA.

I HAVE SETUP A GROUP PETITION FOR PEOPLE EXPERIENCED PROBLEMS WITH THE PHONE.ITS AMAZING HOW BIG THE RESPONCE WAS, WELL I AM ONE OF THE HUNDRED WHO IS COMING FOWARD TO COMPLAIN ABOUT THE PHONE.

I TRIED TAKING IT BACK TO THE SHOP BUT I DID NOT SUCCEED.

I WOULD LIKE TO KNOW.WHAT CAN SONY ERICSSON DO ABOUT A CLIENT WHO HAS BEEN A BIG SONY ERICSSON FAN, WHO BOUGHT A SONY ERICSSON PHONE THAT DID NOT EVEN LAST A YEAR?

AND WHAT GUARANTEE DOES SONY ERICSSON GIVE THAT OTHER MODELS THAT CAME AFTER THE K810i DO NOT GIVE SUCH PROBLEMS AND DO CERTAINLY LAST FOR YEARS?

KIND REGARDS
CONCERNED CLIENT
LUCKY TEBOGO KOPANYE
[protected]
kopanyelt@webmail.co.

Sony Ericsson sells defective phones and they do not care. I bought my daughter one about a year and a half ago and the phone started out fine and she loved how the phone should slide sideways then up to get to the keyboard (cool in her eyes... changable covers too, also it's a walkman. Soon after it started turning off when it wanted too, if she tried to answer a call it would hang up on the person and so on. Just a piece of junk. They gave us the same phone saying that one must have been defective, guess what, the second one was too. THEN when her cingular/ATT contract came up for an upgrade she wanted the new latest Sony phone. Slides up and you can jerk the phone to make it turn to the next song of whatever it's supposed to do. Not sure because that doesn't work and the phone is hanging up on her when she tries to answer it again and doesn't receive calls when she has full service. Cingular/ATT would only replace the phone since it's been under a year with the same phone but at this point I am so done with Sony Ericsson phones so after talking too many people about the dangers in her having this phone, god forbid she needs to make a call and it hangs up on her, the bottom line is they sent me to talk to sony themselves, and their warranty department didn't care either. Now that my daughter is 16 and driving by herself, I feel thats when a child really needs a reliable phone. I don't want it replaced for it to do the same thing again. BUT ATT/CINGULAR and SONY DO NOY CARE!

I had also purchased the similar phone in the current month of february 2008 also but the phone giving problme of switching off, hanging up frequently only after using 7-8 days. On complaining about the problem to the seller, they have diverted me to the Service Centre but they have not able to sort out the problems & ask me to deposit the phone for a day & then they will report back. I am having only one phone & hence i am not able to surrender the same.
While we are going to purchse the cellphone at Sony Ericsson Experience Shop, they are seems to be very cooperative but this is unfortunate part of such a big corporate sector line Sony Ericsson that they are not able to attend their customer satisfactorily.

Everything I buy from Harvey Norman is Faulty. I got a new computer...hard disc failed within the first three months. Took it in for repair, lost it for a week and therefore lost a lot of work. I've had it back one week and now the operating system has failed. One expects to buy a new computer and have it working properly for at least 12 months. I would never buy anything from Harvey Norman again. I now have to take it back in for repair and will lose it and more work for another week. They are disgusting.

My daughters Vaio hard drive crashed, and all of her school work was lost. She bought this computer in Sept of 2010, and crashed in Feb of 2011. She contacted Sony service and they were going to send out a technician to switch out the hard drive. He finally called to set up an appointment for that day! She couldn't do it, and he asked about Monday. She told him she was in class until after 1:30pm, and then he swore and said fine, monday at 2 and hung up on her.She told me what happened and how he was so rude to her. Today is monday, and he showed up at 12! When she came home from class with a friend (not to be alone in the house with a strange repair man), he phoned her (after 2) and she didn't recognize the number and didn't answer. She did call back and he told her he was out and she wasn't here and he was sending the parts back to sony. I called him and asked what happened and he lied and said the appointment was for 12 and she wasn't here. He then told me he tried to call her but "IF SHE WOULD ANSWER HER PHONE!" ETC. Then he told me he was doing her a favor. That sony told him to close out the ticket. After about the third time he said he was doing her a favor, I lost it and told him it was not a favor, it was his job! He also told me that he had taken pictures of our house! Now how creepy is that? When I called sony to complain, they asked what company did he work for? He did not state a company, but shouldn't sony know who they are sending out? So now we have to wait another 4-6 days for sony to set up an appointment. Meanwhile my complaint will just be attached to her service ticket, and I may not even get a call on it! I am going to take this further. Taking pictures of our house makes us feel violated, and now we are all uncomfortable.

First off it sounds like the tech. was either a freak or just trying to prove he was at your house. I would personaly like to think it was him proving he was at your house. Yes big companies contract out minor repair's by placing the job on a board so then a smaller local company will take the job so Sony would be blind to who is comming out to your house. They could track it down and find out who it was if they wanted but were probly to lazy to do it.
I have a question for you; How did you come to know the hard-drive crashed? The reason I ask is sometimes it is simple as the MBR (Master Boot Reacord) missing and it can be very easly fixed. Also if your hard drive is bad you can recover the data and depending on the Sony's external ports you recover your own data so as not to loose the information. Most newer laptops have an external SATA ports to connect your old hard to with a SATA cable, maybe if the tech gets there he will do this for you. None the less you will need your old hard-drive if you want to save your data.

I have been a long term playstation fan since they first started but now they have fallen tothe very bottom how sad i cant even play games on a gaming system i spend all my time waiting on updates last one took 24 hrs. When will you figure out a gaming system is supposed to play games you have cometely ruined my faith in playstation i have decided to get rid of my ps 2, and 3 and hopefully find a system where i can actually play games hope yoy can fix you problems before your no longer a factor in the gaming industry at all

Hello PlayStation Network

I think that the way you are selling and pricing the PS4 is ###.You can't expect people to be able to buy a PS4 and PS4 online.It is ridiculous how you think you can make money by pricing it that high.They expect us to buy a PS4 for $549.00 dollars im saying that if you took the price down you would make more of a profit.So then everyone can afford one so please listen to my advice.

Yours Sincerely Consumer.

Had a ps3 for 18 months then screen went black. Sony refused to assist in repair as its out of warranty. Just read they've just passed 50 million consoles sold mark. Greedy ### and concerned very much with a financial position rather than assisting in providing a quality product. Last sony product I'll buy !

i dont suppose any body at sony are interested in little boys dream of saving up his hard earned pocket moneyto buy his ps3.had it for exactly one1 year and guesswhat kapput, junk, .outright bloody disgrace... sony should be ashamed of themselves., disgraceful company.

This message is for sony and partly 4 everyone who has had problems with soney, I am a fiften year old boy. And do you know what i got for christmas? A playstation 3. Sony, wow, what can i say. Well first, your company sucks! People in this world pay $600 dollars for this stupid product you so call the best gaming system? You say quote on quote " ps3 does everything". Well if it does everyting why are there so many complaints? Now for the person who thought of making this ps3, the only thing you set most of us up for is dissapointment. How about since the ps3 does everything, get it and shove it up your own *** Because this systems sucks. And you suck. Now for the people who had problems with soney. I say that you all deserve a refund for all of your money. And how about we all get an xbox the next time. I dont care if a ps4, ps5, ps6, ps7, or ps8 comes out. It will still fail and will still be of no intrest to me. My mom doesnt work hard to get a piece of equipment that sucks! Now back to soney, why in the *** would you charge us 4 your mistakes? You knew that this would happen. Because there is no way in the world that as soon as everyone's warrenty runs out, they have problems with their ps3. We should not have to pay a dime for your mistakes, because you are to stupid to make a good product. Soney, you should be ashamed of yourselves, and i am ashamed for you. Out of all the other products you have made, you had to screw this one up big time. Maybe you wouldnt have as many complaints if you didnt charge us for your mistakes. I know this is a scheme which is why i wont be begging my mom to fix mines. because you all suck. i wouldnt allow my mom to send another penney to you all. Because you all arent anything but a bunch of hustlers. The economy is already bad. So why make it worse? And why am i paying a little over $50 dollars for 1 remote? I mean come on, you guys can lower the prices on that. And then when i got another remote which was a colored one, the buttons on it started to stick. and now i have a broke remote. And i can tell that this is also a defect because my cousins remote does the same thing. So to all those who are thinking about buying a colored ps3 remote, DON'T because you are wasting your money. I feel sorry for your company. Because by the time i get done posting comments on every website you are going to go DOWN! Others who are on your side wont be for long. Mostly because their ps3 is going to break, if it already hasnt. Unless you all change your warrenty, or stop charging us for your mistakes soon no one ill like you. Until then i will spread the word of how low down and awfull you guys are. So i hope everyone who goes on this site reads this...

my PS3 was being stupid first it did not want read the disk . took it back to the place i bought it had to give it to Sony i had £40 pound downloaded content on it now I have a new warranty ps3 i dont have my content on the new ps3

I live in the US and purchased a PS3 80GB in Jan of 2008. Within the first 10 days the unit stopped reading games and movies. Since it was still under warranty, we had to return it to Sony and then when we got it back it worked fine.

Until...December 2009. My kids just got a new Lego Indiana 2 played it once day and then we got the YLOD! Unbelievable!~ Sony quoted us $180 for the repair and I said no thank you. I found a guy local to me to fix it for $70! He did a great job, however, two days later the unit is no longer reading game or movies. :(

Meanwhile, our XBox has been working with NO problems for 6 years now.

I.AM.DONE.WITH.SONY.PRODUCTS! I want everyone to know that it's not just the 60GB that is known to have problems but the 80GB has problems, too.

If there is ever a class action on this, I will be right in line waiting to give my information.

we as sony customer shouldnt stand for this we pay for qualty where is it?
i also have a 80gb ps3 i also wish i bought the ex box, if you want sumone to hear your voice
IM ASKING FOR A RECALL ..RECALL FOR ALL THE BULKY PS3 not the slimline TO BE RECALLED AND ALL TO BE ISSUED WITH SLIMLINE
In my opinion i dont see why as valued customer we should be fooled into buying shoddy goods
Did you know that all the slimline ones dont over heat, dont have as many area and sre built for your money
i am, at no point advertising but asking you as a person to sign my pertition
ASKING PS3 TO RECALL.. AFTER I HAVE ENUF SIGNATURES IM TAKING THEM TO SONY AND IF THEY DNT LISTEN THEY WILL LOSE US ALL AS CUSTOMER

HAVE YOUR SAY, ttp://www.ipetitions.com/petition/recallsonyps3bulkymodel/

For those who live in NSW Australia, you should be aware of your rights. If your machine fails you are entitled to a pro rata refunds regardless of age up to three years. Contact your Fair Trading for more info. You can refuse a repair or replacement if you desire.

WOW! I WISH I HAD FOUND THIS SITE BEFORE I PURCHASED MY PS3 CONSOLE IN JANUARY OF 2009. I PUT MY UNIT IN MY THEATER MAINLY FOR THE BLU-RAY. WE PROBLABLY HAVE PLAYED GAMES ON IT NO MORE THAN 10 TIMES, AND HAVE HAD LESS THAN 20 MOVIE NIGHTS. BUT TWO WEEKS AFTER THE WARRANTY EXPIRES, IT STOPS READING DISC. CALL THE SERVICE CENTER, THEY SENT A E-MAIL STATING THAT FOR A $150 PLUS $25 S & H, THEY WOULD REPAIR IT OF SEND A REFURBISHED REPLACEMENT. I THINK THE PRODUCT IS DEFECTIVE! BASED ON THE NUMBER OF SIMILAR COMPLAINTS, I THINK THERE SHOULD BE A CLASS ACTION SUIT AGAINST SONY, BUT I DON'T KNOW WHO TO CONTACT. WW

I have purchased the w580i mobile from the 30 day back from relicance retail shipra mall Delhi NCR region.But after 10 days my mobile phone software is not working .After that we have our phone to authorised servive centre.case id E3GUR:080108-0.

Still we are waiting for the reply from ur end.We can't expect such kind of service from the bandname.

Plz look in to it.

[protected]

I have one 29' sony ctv now im forget mod no.my complaint is when te tv powr on that time sound is ok bt not seen the picture.wht is the comp pls inform me as soon as posible.

I ordered several Playstation 3 games from Sony Style USA in December 2009. (My company - a Fortune 100 company - has discounts with Sony Style). I placed my order online with no problem and gave them a valid AMEX card (which I used for all my Christmas shopping in 2009 - primarily online shopping - with no issues). My games arrived promptly. ONE YEAR LATER I see an unusual charge on my AMEX bill from Sony. Since I just ordered a television for Christmas, I called to ask why two Sony charges - of different amounts - were on my AMEX bill. That's when I find out that Sony Style had a "software glitch" that "preventing charging" in 2009. So with absolutely no notification, my credit card was charged one year later. I get ad emails from Sony Style several times a week, yet they couldn't notify me that their software was so poor that they couldn't charge me for one year?

OH MY GOD. I think I have developed an ulcer dealing with this company...I'M NOT KIDDING. It is almost beyond comprehension how awful this company's customer service is. While the people are oh-so-nice to you, NOTHING THEY SAY GETS DONE WHATSOEVER. They lie and lie to you and tell you whatever you want to hear (just to get you off the phone with them). They are awful, I cancelled an order with them and have been waiting for a refund (not a small amount of money mind you), it's been way past the time it is supposed to take to credit my card and NOTHING. I call and call and keep being told "another 48 hours" and NOTHING. Each person I speak to promises "they are going to handle this situation personally" and send me an email update the next day and NOTHING. I seriously hope the entire Sony corporation burns down...I really hate them. I want my money back and I want to warn everyone else out there...PLEASE SPARE YOURSELF, do not order from this terrible company...you will regret it.

I had a similar experience recently. I had originally purchased my PS3 from Sony Style in December 2009. About a year later I saw a charge on my credit card for about $32 from Sony Style. I even received an email from them saying that 'this charge had been delayed' when I made the original purchase. Then there was an email a few hours later saying that the amount in the previous email may not be what my credit will be charged! This is all BS! My credit card was charged the entire amount the first time in 2009. I challenged this transaction with my credit card company and got my money back. They are just asking to be sued!

Sony Style is really really doing a bad job when it comes to customer service and delivering the products in a timely matter
I have order a laptop that I am paying almost $2000.00 for . I placed my order on 10/24/10 and today 11/19/10 I have not received my product yet. Everytime I call the customer service center they have no clue on what is going with my order. Good luck speaking with supervisors they are always out or in a meeting. I wonder if the center we call is even located in the United States. They are wanting to give me $30.00 for the trouble when I paid close $2000.00. I told them that they can keep the $30.00 and improve their customer service with it. I own Sony camera, gaming systems, tv's and desktop I DON'T THINK I WILL EVER BUY ANYTHING SONY AGAIN.
AND TO TOP IT ALL THEY CAN'T GIVE ME ANY CREDIT BECAUSE THE ORDER HAS ALREADY LEFT THEIR WAREHOUSE BUT YET THEY CAN NOT PROVIDE ME WITH ANY TRACKING INFORMATION OR DELIVERY DATE. I call that ROBBERY ! SOMEBODY NEEDS TO DO SOMETHING ABOUT THIS !

i agree to you a 1000%. i had a similar experience. i bought a vaio notebook which was with a big discount and all that. but when i received the notebook i noticed that the optical drive (that plays discs). was a bit out of alignment and because this drive gets opened and closed a lot during the entire lifetime, i was worried that this defect might cause it to loose its alignment further.

so i asked them for a replacement. now here their shoddy service episode begins...

first of all they transferred me to the repair department. i had to yell at them to make them realize that i received this laptop a day ago and i am entitled for a replacement. so finally they agreed. i had to confirm with them 2-3 times that i wont be charged for the shipment.

they mentioned that i will receive a prepaid shipping label in my email in 48-72 hrs. i said thats fine with me but i need the replacement to be shipped asap cuz i am going on a vacation soon and wont be able to deal with this issue if i am not here. So in that call they said ok we will do that sir. and as if to show that they are very sincere she started pretending that she is making notes of that the replacement wont be a defective.

But the shipping label came into my email after 5 days. i asked them why did u not ship my replacement yet. Then these ###s mentioned that i need to give them the tracking number. so the research team with look into the issue and then the replacement will be shipped.

so now a new department comes into picture "the research team of sony style". frankly another bunch of ###s who probably just sit there and play "passing the parcel" with ur file.

and probably sony style customer service has just one phone instrument cuz i have already tried 15 times since morning to give them this freaking tracking number but i always get the same old message. all our representatives are assisting other. on a couple of calls i even waited for 10 minutes to get to a rep. but no good.

i just wanna slap the manager of the customer service department and kick his butt and hang him by his balls for the rest of his life.

Here's all the details. I placed an order with them, then had to cancel a few hours later. They told me the item was already shipped, and it could not be cancelled. (The order actually shipped a full 2 days later as per their website.) So I had a bad taste in my mouth from the beginning. Anyway, I accepted that I could not cancel, and was tracking the package...then the day before it was supposed to arrive, it was cancelled while in transit. They had my cell and email, and I received NO notification that this was happening (I was told that there was no way it could be cancelled, and had to call Fedex to find out what had happened to the shipment!) So I never even received a package. They promised me 7 days after it reached the warehouse, my card would be credited. It's been close to a month and nothing. It's such shotty customer service and organization, I am very worried about actually getting my money back. They admit they did receive the package a couple of days after it was sent back...so there is no reason why I should not have my money back at this point. Everyone I talk to apologizes and says "I understand" but nothing gets done. I do not trust this company; I just want my money back so I never have to deal with them again.

maybe some more details of what happened would be helpful.

Delivery with FED-ex is to blame, Sony Style seems to agitate more than diffuse situations it sounds like, when providing customer services, or in the cases above a dis-service. I am more, voicing my situation.
I just order the Sony LFV-30 Refurbished for about 54$ shipped Free.
I very focused on details. So i watched as my order was placed, and watched for 3 days and saw the sale still pending, yet my CC was charged already. Something was wrong. No one from Sony, contacted me. this is a problem. I have to proactively watch my item, chat with advisor form Sony, call Customer service, which was fast and friendly, but with HEAVY? ACCENT. They apologized and the next the day the item is claimed to be shipped. Now we play the waiting game. Most likely 2 weeks it will be here.
Again the delays I assume come form Fed Ex, they normally take 7-10 days to get to me no matter where the item ships from. I know in this age of now, now, now, we want things right away.Fed ex is methodical, in their updates, tracking status and delivery. For me it seems, Items are tracked with a certain delivery time that always gets pushed back, ie, delivery set for 7/21/09, update item set for delivery 7/25/09. Although the items are protected, (better than UPS) but at a cost, a slower delivery.

Morale of the story.When there are important things that must meet a deadline, if not a document, DO NOT TRUST FED EX Delivery. They are like the COMCAST Cable of delivery time windows,
The flip side is, they do care about the item NOT being DAMAGED, which in my honest opinion should matter too.But my situation is this.I paid for an item at a servery reduced cost. I'm fine with whatever shipping time frame they choose, however am not fine with having to proactively seek my item and make sure its gonna be delivered.
Defiantly one of the reasons I choose newegg for all electronics.They Ship UPS, which is faster but damage to items can increase. They have facilities in multiple staes, making shipping extremely quick. I get items in 2-3 days flat.I live in NY.

From what i read above me.
The bottom line is this though without the customer, Sony Style is nothing.
They should definitely compensate the customer when they are clearly in the wrong.

JUST LOOK AT THIS WHAT I GOT IN THE STORE. NOT BY THE WORKERS BY THE SECURITY GUARD!

UNHEARD OF!

THE SECURITY GUARD BY THE NAME OF GEORGE THAT WORKS IN SONY STYLE IN ROOSEVELT FIELD MALL. IN GARDEN CITY NEW YORK.

I WAS A BUYER FOR SONYSTYLE UNTIL I RAN INTO GEORGE. I REFUSE TO BUT ANOTHER SONY PRODUCT AS LONG AS HE WORKS THERE.

I WENT INTO SONYSTYLE IN ROOSEVELT FIELD MALL TO PURCHASE A $3000 LAPTOP WHEN ENTERING THE STORE THE SECURITY GUARD WAS SURFING THE WEB ON YOUTUBE.COM WHEN I TOLD HIM I WANTED TO LOOK AT THE LAPTOP. HE GAVE ME THIS "HUFF' AND THIS "ARE YOU KIDDING ME LOOK" AND WISPER "FINE" AND WALKED AWAY.

I DO NOT NEED TO BE TREATED LIKE THAT WHEN I AM A PAYING CUSTOMER! AND IF IM NOT MISTAKEN SECURITY GUARD SHOULD BE PROTECTING THE STORE NOT SURFING THE WEB AND PISS OFF CUSTOMER!

SONY STYLE YOU NEED TO GET RID OF THIS SECURITY GUARD I AM TELLING YOU NOW IN THIS DESPERATE TIMES YOU ARE LOOKING CUSTOMER EVERYDAY BECAUSE OF GEORGE!

Had the same kind of terrible experience with Sony Style... wish I had thought abt checking SonyStyle reviews before placing the order... never thought I would need to with Sony...

Bought a 52" XBR6 and blue ray player... sales rep was very nice when placing the order... Within a week of purchase there was a price drop at Circuit City.. when we asked for a price match... Sony took abt 3 weeks to respond and refused to do a price match as soon as the offer ended at circuit city. Takes forever to get anybody from customer service who are not very helpful and if you ask to speak to the Supervisor or Manager ... they just put you on hold (was on hold for 4 hrs) and then just cut you off after a few hrs... apparently the manager has no direct phone line or email... Customer service could hardly care abt anything... worst service ever...

Now we've to ship back the TV at our own cost...

Never thought would have this kind of experience with a company like Sony... they've discouraged me from ever buying anything from SonyStyle... Please think twice before buying anything from Sony

My mobile set make - Sony Ericsson, Model no- K790i, Bearing IMEI- [protected]-[protected] has been stollen on 20.04.2008 at about 3.46 am. Please help me how can I locate the set? if not possible can the Set be Blocked to aviod misuse.
I have all the necessary documents like Cash memo, FIR...

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