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Snapdealrude and poor service!

1
B Feb 24, 2017 Review updated:

I received a damaged item and I contacted Snap Deal and asked for a refund. These guys were not happy and at the beginning they even tried to assure me to keep the item and offered a small discount on my next order. Of course I refused and didn't accept their offer. Snap Deal asked me to send the item back at my own expense, so I had to pay some extra to ship the item back.
One month already passes and no one contacted me yet. I'm still waiting for my money and it seems like they simply don't care. Recently I called them and they said that they remember and I don't need to remind them. Not only their service is poor, but they also need to train their reps betters, because they are rude and customer unfriendly!

Responses

  • S
      Feb 24, 2017

    Do try out #SpeakUp app to voice your complaint and feedback faster thru twitter n email in one click.
    Download it here: bit.ly/speakup-in

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