SUBMIT A COMPLAINT

Singtel / home line

Singapore

I would like to lodge a complain. I have signed up Singtel internet fibre broadband service in Sept 2017. I also told Singtel to pop in the home line from M1.
M1 told me Singtel is able to pop in the home line from 9 Oct 2017, but to-date the home line is still not pop in. i have called Singtel many times, but Singtel is unable to tell me what is the problem.
This is very bad. I am not able to terminate the internet line with is bundled with home line from M1 since Singtel still has not done the pop in.
I really regret switching over from M1 now for I thought Singtel is a more reliable Telco but I am wrong. Blunder after blunder it seems.

I really do not understand what is taking Singtel so long to do the pop in and I am incurring cost of unable to terminate M1 internet contract due to Singtel incompetency. Contac me at [protected]. -- Mr Lee

Al
Oct 16, 2017

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