Shoprite Checkers / shoprite from home

Union, NJ, United States
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"Shoprite from home" has been charging me for groceries, but have only been delivering portions of my order. When asked for the remaining items, the customer service representative acknowledges the error, but will never produce the missing items. After numerous phone calls and endless hours on hold, the items reluctantly appear. It is unfair to promise a service, and then not deliver what has been promised. I shouldn't have to fight for my items. This behavior has become the company's trademark. It's unfair to have customers pay for an entire order, and deliver only part of the order.

Jan 25, 2017

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