Shell / unauthorized credit card charges

What customer service?? I had what I believe is an unauthorized charge at a local gas station show up on my bank account. I could not find any receipt for this but I did have what appears to be the transaction number as well as the point of service number. The latter is what I needed to know, to find which gas station charged this...the local number for the station I use is out of service, and just try calling the 888 Shell customer service. All you get are endless voice mail options, most of which don't make any sense. I finally chose one I thought might work, and was then given another confusing message, and told I could now hang up! End of message. This is why I never go to Shell stations unless I'm desperate for a bathroom.

Apr 01, 2017

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