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ServiceMagic / They lied and took almost 300.00 out of my account

1 United States Review updated:
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I tried this service magic to get leads, and I told them not to take money out of my account for leads to work I never got. well they told me i would get free leads and not have to pay, so i carefully never took more than the free leads. they lied and took almost 300.00 out of my account that i could not afford since i am on social security disability and only receive 924.00 a month. they wont credit my account, and i had to put a stop to their taking more money out of my account since they lied and said they would not again, and changed my debit card with my bank, and now today i got an automated message if i dont pay by friday september 14th it would be sold to a 3rd party collection agency. i am afraid to pay them on the phone or online for fear they will take more money out of my account..please help me.

Gr
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  • Ma
      27th of Mar, 2012
    0 Votes
    ServiceMagic - Bad faith business practices
    ServiceMagic
    United States
    servicemagic.com

    ServiceMagic owns MarketHardware and the two have now been sued in Federal Court for cybersquatting, stealing customers, and other bad faith business practices.

  • Th
      14th of Sep, 2012
    0 Votes

    Did you sign a contract that obligates you to make payments for sometime? If not tell them you no longer require their services. Note down all the details of the call-time, date, who you talked to, etc. Then write them a CMRRR cancelling the service and refer to that conversation on such date, with so and so. Instruct them not to debit your account any more.

    If you have to make a payment do not give them your debit card or electronic access to your account. Instead send them a check, CMRRR. They will not claim it arrived later that it did. You can give them a heads up payment is on the way, don't worry about the CA threat.

    Google these and be an informed consumer, you will be in a much better position to ward off anybody from near your money.
    1-what to do when you are contacted by a collections agency.
    2-your rights under federal laws FDCPA and FCRA
    3-Validation of debt
    4-cease and desist
    5-CMRRR
    6-Your state's Statute of Limitations (SOL) on debt.
    7-post your questions at debtorboards dot com

  • Sm
      19th of Sep, 2012
    0 Votes

    Good afternoon "Grincen" -

    I am sorry to hear that you are frustrated with your experience with us. Our system is set up to charge on a per lead basis once a week and we do offer lead replacements on a case-by-case basis that we'd be happy to review with you. If you could please, contact me directly at 303-962-8066 or mblack@servicemagic.com, I will look into your account with you.

    Thank you,

    Mandy Black
    SMSupport

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