L Nov 20, 2017

I ordered a living room, stairs carpet and kitchen vinyl to be fitted on the 25/10/17 when the fitters came the wrong colour stairs carpet had been sent I have contacted scs giltbrook several times to sort the mistake to only be fobbed off by saying the carpet manager will return my call which never happens I have been to the store to rectify the mistake and been told that the carpet will be exchanged for what I originally ordered, this however has now been 4 weeks and I'm still no further in getting what I'm paying for I have since phoned several more times to be told my call will be returned and yet nobody ever does return the call with any kind of information

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