Scotts Lawn Service / BAD SERVICE
Customer for over 4 years and am sick of the quality of service and scams this place runs. My lawn is full of broad leaf weeds in the month of Sept, at the end of the season when these weeds should have been killed back in June. I paid for Gub control and got grubs in late Aug, looked and seen they did the GrubX preventer that same month, when it should have been done in may-june like I paid for. Now the label says (that they must follow by law) as a preventer it needs to go down before grubs are active and at that time they should have used a curative product. I had insect damage over the summer that got wrote off as heat stress and the manager came to my property (Julio, Jose or something) and said would have someone spray for insects and blew me off and never returned my calls.
Some of the techs are great and just when you get used to one he tells us he is quitting and going to a rival over the poor working conditions they make these guys work. I had one who I can't say his name because he is a current tech tell me they have a high goal system and don't get paid overtime, a reason for the high turnover. Also told me they make them do applications in the rain and this could be reason for poor insect/weed control. I thought the DEP had laws for making applications on the rain or standing water??
Anyway, after my final round I am leaving for another company. If this company runs this way its a matter of time they will be gone, and people around me who use them agree who are leaving also.
PS- Teach your managers not to blow off customers!
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