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Sally Beauty Supply

Sally Beauty Supply review: ugly business practices 1

V
Author of the review
11:59 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Sally beauty = ugly business

Near: mars supermarket
1819 york road
Lutherville, md [protected]
Phone: [protected]

My daughter, a professional hairstylist, did not want to give her driver's license information when filling out a form to get a discount card. The clerk, a large black woman, chased her out to her car demanding the card and discount be returned. My daughter was afraid and returned to the store. She also asked to speak to the owner and was never given the opportunity.

This is no way to run any business. Taking personal information like a driver's license # is especially troubling. The only purpose I can see is fraud.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments
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ihaveanopinion
, US
Jul 21, 2010 6:14 am EDT

As of working at Sally, I can tell you that your license is used to verify your identity. There is no fraud going on within the company and shouldn't be with the employees. If she's a cosmetologist and she has a license, we have to make sure the card is up to date and that her license is as well. If not, anyone could just waltz in and use anyone's license for the fact of getting a discount. The card is free and it's just protecting the company.