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Sigma Beauty Customer Service Phone, Email, Contacts

Sigma Beauty
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www.sigmabeauty.com
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1.0 3 Reviews

Sigma Beauty Complaints Summary

0 Resolved
3 Unresolved
Our verdict: Engaging with Sigma Beauty at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Sigma Beauty reviews & complaints 3

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5:56 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Sigma Beauty lost parcel

I've ordered some brushes on the 25th November 2018 and until now, no idea where my order is.
It was an international purchase and I had access to some of the references given. Shipment #[protected]; Order #[protected]; tracking number SH890084928.
I was also given another reference that it seems to be nonexistent: BPN79595147N1.
I have contacted Sigma Beauty and at first, I was told to wait 2 times, but after that, from all the emails I've sent, I've received no answer whatsoever.
I've also tried to contact the other companies such as Landmark Global, Bpost in Belgium and Brucargo, and none of them could find my order.
Unfortunately I have to order this materials from outside my country since but it's really distressing to know that some of my friends that ordered at the same time as me, got their order in 3 weeks, and I'm still waiting for someone to tell me where my order is.

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6:58 am EST

Sigma Beauty Bad service, order is missing

I bought a set of brushes and some cosmetics from www.sigmabeauty.com. My order was placed in November and it is already late January and still no sign of my order. Back in November they said that it will take 2-3 weeks to deliver to my address but unfortunately it took way longer than they promised. I have no idea where my order is and when will it arrive. I'm very disappointed with this company, their service and slow delivery. I'll give them some extra time and then I'll ask for a refund. I don't want to argue with them but they give me no other choice.

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12:55 pm EDT

Sigma Beauty The company didn't warn about extra sum for the delivery

I have bought beauty products from the company www.sigmabeauty.com. I paid for the shipping as well, but these guys haven’t told me that the European shipping fees were only for Germany. But from Germany to destination country, the customer must pay extra sum. When I received a note that my order was delivered, I needed to pay extra £15 for the delivery to UK. But I have paid it already. It was real rip off and they must warn other people about it.

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Is Sigma Beauty legit?

Our verdict: Complaints Board's thorough examination reveals Sigma Beauty as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Sigma Beauty stands out for its commitment to quality and security. Clients considering Sigma Beauty should delve into its customer service record to gauge compatibility with their expectations.

Sigma Beauty earns 91% level of Trustworthiness

Perfect Trust Endorsement: Sigma Beauty achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Sigma Beauty. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Sigma Beauty has registered the domain name for sigmabeauty.com for more than one year, which may indicate stability and longevity.

Sigmabeauty.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Sigmabeauty.com you are considering visiting, which is associated with Sigma Beauty, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Sigma Beauty website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the sigmabeauty.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Sigma Beauty protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Sigma Beauty. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Contact Sigma Beauty customer service

Phone number

+1 (651) 633-6445

Website

www.sigmabeauty.com

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