Russells / Pepkor Trading / stolen tv

Heilbron, South Africa

My younger board a TV at russells Heibron branch. In 2017 around April/May they broke into the house and stole the TV and opened a case at police station is Petrus Steyn and reported at the shop. The man from the insurance came to validate the claim n check how did brake take place and did everything he was suppose to do. No response was given to him on what is going to happen, either the TV will be replaced or not, but he continued paying his intalments? Same year 2017 he passed on in December and we submitted documents at the shop in heilbron and believe until today no response or what so ever have been received. This is really a poor service

Jan 27, 2019

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