SUBMIT A COMPLAINT

Rural King / out of stock hittel sectional

benton illinoisBenton Illinois, United States

First off, As a farmer I have always been a big supporter of Rural King. I received an email yesterday from Rural King telling of a sale on a Hittel Sectional. Knowing that valentines day and super bowl was coming up I thought I would kill 2 birds with one stone. Showed my wife the ad, she loved the couch. Go to our local Rural King in Benton Illinois, and the girl that helped us was very friendly, but did not have one in stock. I asked her to check other stores. To my surprise your records show there was only one in the state about 200 North of us, and another in Kentucky 300 South of us. My complaint is you advertised a special, but only had 2 available in a 500 mile radius... shame on you.
I will continue to shop in your store as I buy a lot of animal feed, but this was poor judgement on your part.

Je
Feb 2, 2017

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