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Royal Holiday / misleading marketing!

1 Canada Review updated:

What we were promised upon signing up with royal holiday back in august 2005 has never materialized so far. We did pay the total fee for 30 years and 10,000 credits per year which could be reduced down to 15 years while doubling the annual fee to be paid in december each year.

But so far, very difficult to get in touch with them by phone and e-mail, point of contact keeps changing, travel plans never accessible, no flexibility for destination and dates, and above all always something additional to pay.

We were told that credits paid fpr would cover free accommodation and meals for a one week stay. We are now told that additional amounts have to be paid each time for both accommodation and meals at fares that have no interest over normal standard packages that can be found in the global market.
This is actual lies and racket and we want to step out of this unethical nightmare.

We want our money back in order to be free to go wherever we want, whenever we want as we were told and at conditions we can still negotiate and be confident in the fact that they will not change over and over again.

What can we do to voice our rights, be listened to and heard and get out of that endless trap?

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Comments

  • Al
      20th of Dec, 2006
    0 Votes

    Every promise regarding the opportunity of having a 3-4 days free accommodation per year with our Bronze plus 10000 points has never been respected. Not later than today I was offered a 459$ fee for 3 nights at Las Vegas for a simple accommodation. NO meals included. Lies from the beginning and our wish is to recover our money back (around 9000$ paid once and for all - to avoid the huge interest they were charging yearly- )

    Expecting to enroll in any group claim that would sue this company. Thanx for any support. Alfred Homsy

  • Ol
      5th of May, 2007
    0 Votes

    All I was told is a big fat lie too. They make it sound that is so simple to get a vacation. Look in book, call, and use points. The points are not enough. I need more points. I call about a trip to Las Vegas for place in book because I have points for that. They say no openings, all booked. Later I tried for a few days in San Diego. SAME thing, all booked. I am not paying no more. I am glad I did not have money or room on credit card for more than they have. I will still go to PROFECO to get the money back and cancel contract officially so they do not do to me what I read happens to others. These are SCARY people. What kind of people do this to others? I did not think they could be so hurtful. The sadness is great.

  • Ma
      15th of Mar, 2016
    0 Votes

    I bought a timeshare with Royal Holiday and they lied to me at everything, every time I check for travel dates are not available and it's cheaper to booked flight and hotel with Expedia. The service is really bad, I asked to speak to the manager and was told that I cannot talk to her and that I cannot cancel my membership. Its been a nightmare for me!!! I was doing a research on internet about this fraudulent resort and how to get out of this fraud, i found this information and i want to share it with you, i hope it helps someone:

    http://www.timesharescam.com/blog/189-how-to-cancel-a-royal-holiday-timeshare-membership/

  • To
      14th of Aug, 2017
    0 Votes

    In the above comments there are 4 fake profiles trolling for business leads! Just click on any profile with a link in the description. You will see there are dozens if not more comments posted by that user about different vacation clubs and travel services. These users have created postings here on complaints.com and comment to lure people to use their service. Some profiles have complaints against 2 dozen resorts! That is impossible. You can't possibly buy into 2 dozen resort programs, can you? Seriously someone at Complains.com needs to examine this crap. How can we trust complaints.com with obvious spam like this as trustworthy reviews.

    I have found quite a few here they are:

    https://www.complaintsboard.com/profile-1530723 - Susan 68 - (26 spam comments)
    https://www.complaintsboard.com/profile-1579005 - Deby Cole - (160 spam comments)
    https://www.complaintsboard.com/profile-1307040 - Evita 75 - (12 spam comments)
    https://www.complaintsboard.com/profile-1011642 - Venessa Moore - (27 spam comments)
    https://www.complaintsboard.com/profile-460192 - Jay Gonzales - (11 spam comments)
    https://www.complaintsboard.com/profile-1066237 - Al Mor 68 - (5 spam comments)
    https://www.complaintsboard.com/profile-1497003 - Mark Miles - (40 comments)

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