United Kingdom
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Just like many other complains I've come across, billed me ahead for a rental as a third party. When I went to pick up my car from the rental agent, they did not have a car available and were unwilling to help me, informing me that would need to be contacted for a refund. To make matters worse, they only post a US number which wasn't much help to me at the airport in Chile. I've contacted them for a refund of the $350 they billed me to receive NOTHING, and they are both slow to respond and are yet to issue a refund, three weeks later. I would NEVER use this company again.

Jan 08, 2016

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