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Regis Salons / they are awful

1 United States
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Well, I walked on the wild side and decided to be a "walk in" at regis in north richland hills texas at the mall. I told the very pregnant receptionist that I usually saw a very experienced "master stylist". She said she was no longer there... So, she thought it would be a funny thing to give me to their very new and inexperienced "regular" stylist. She was sweet, but I knew right away she was new and did not know what she was doing. Nevertheless, I let her cut my hair. I even showed her a picture of what I wanted. (a simple cut).. She used some awful and basic cutting technique and kept asking me every time she made a cut, if that was the right length. She burned by ear with the blow dryer and then took twenty minutes to blow dry my hair after piling on the wrong hair products. Anyway, I went to the manager, who thought I looked "fine"... She said "do you want it restyled?? She did not really care that I hated my hair... She was the manager, and her responses were very unsatisfying and regis obviously does not teach their managers regarding how to keep their customers. I looked terrible, and she just kept saying we can redo it. But I did not want to sit there with the girl who just cut my hair so badly. Worst hair cut. Never going back ever. Btw: she used to cut hair at supercuts. And, I definitely got a super cut... But 40 dollars and no styling whatsoever. The manager should be fired... But you can only fire white people for poor performance.

Va

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