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Real Canadian Superstore / click & collect

Oakville, ON, Canada
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I ordered online for the convenience, but at the end of the day it was not all that convenient. The service seems extremely disorganised and not very customer service oriented. When I got home and unpacked my order, one of the items was missing, and it was only a small order (9) items. So I called the customer service # the following morning to report, I gave all of the information and then I was promptly disconnected. I called back and gave all the same information over again and in the end I was told that a refund to my credit card would take 5 to 7 days. Very disappointing!

De
May 11, 2018

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