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QVCbank card transaction concerns

1
J Nov 28, 2017 Review updated:

On 11/24/17 I ordered two Bose Wave Music System for 299.99 the first I ordered over the phone and the other via computer. on 11/28, After much consideration I decided to only get one and called QVC to cancel the 2nd order. First trying to go through automation, I was told that my pin number (which Ihad for 7 years) was incorrect. When I spoke to a person, I was told I can put the same pin number back in which Joe claimed he did. I checked my bank statement and yes, only one system was charged. But the curious thing is there is no transaction identification beside the charge. Called bank, they stated that tomorrow transaction number would show. This is irregular however also( contacting legal advise on that part) however, I contacted QVC to ask why no transaction number(10 digit number) was not there. There is not enough space to tell me the circle young lady put me through. Ask to speak to someone in authority I was disconnected twice. Looked over the "cancellation" e-mail and it gave a bogus contact number. I just need the transaction number of my purchase and either QVC or bank is mishandling my account. Concerned my order is not properly documented. Please advised

Responses

  • A
      Jan 29, 2018

    i have not buy anything in your store but you sending me a paper saying that i should pay 40.42 if not i will be sent to collection agency. please i want to know why

    0 Votes

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