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Qatar Airways / customer service in dhaka airport in bangladesh

US Review updated:

my wife and our two boys fly oct 09, 2016 from Miami to Dhaka and they come back nov 05, 2016 flight 639 from Dhaka, they had 4 hand carry bag incloding my 11 years old boys bag pack.who is give them boarding card, he told them you have more then 7 kg is your bag if you can make another bag and make under 7 kg then I can let you go.then he told her where she can buy bag, so she did .after that that gente man and women was in checking point they told her you 3 person can carry only three bag .not more then three.they was asking money from her, she deny.
now my point is if she can carry only three bag why he tall her to buy bag, and then they asking for money ? this is the service your airlines providing ?
1 afroza haque
2 moinul haque
3 miadul haque please let me what you can do to this people.my email is [protected]@embarqmail.com

Mo
Nov 07, 2016
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