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Pure Nutrients / misrepretation of product sales

1 27Grand Rapids, MI, United States Review updated:
Contact information:
Phone: 616-949-7257

I ordered on 6/7/09 Nature Cleanse & Acal Advanced and was charged $5.95 for each on 6/8/09. UPS delivered the product on 6/15/09. I had 14 days trial as advertised and was billed $88.00 on my VISA 6/24/09. This was not the advertised trial of 14 days...it was only 10 days.
I canceled everything this morning and was told I could only be refunded $44.00 of the $88.00 charged to me.
This is not acceptable and I want the balance of $44.00 credited to my VISA immediately.
My cancelation number is #4910450TC'
Please confirm this has been taken care of as soon as possible.
Sincerely,
Carol E. Roslanic
2745 Birchcrest Dr. SE Apt.#509
Grand Rapids, MI 49506
Ph: [protected]
Email: ceroslanic@att.net

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Comments

  • Km
      4th of Aug, 2009
    0 Votes

    I have the same issue as everyone else. I called to cancel and get a refund, explained that I was sick during the 14day trial period so haven't even used the product, still in its originally sealed bottle. I said I would return it and get a refund and the guy kept trying to sell me the product and wouldn't refund anything!!! What a scam, false advertising, and everything bad a company can do to a customer! Wish I would have seen this before hand. I want my money back!

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