Complaints & Reviews

I can't say this is a real scam but from other complaints I have read - it qualifies

I can't say this is a real scam but from other complaints I have read - it qualifies. I took advantage...

use celebrity names to steal

Three billing names so far, Bait and Switch, bottom line they are robbing the public with deceptive practices. Use Dr. Oz, Oprah. Natures Cleanse By far the best and most comprehensive colon cleanse product that we tested. It was highly recommended by Dr Perricone on Fox News during his segment on Superfoods for weight loss as well as on Oprah Winfrey. Our of the 35 products we tested, it got the highest grades from effectiveness, easy of use, taste and quality of active ingredients. Each of our 5 testers lost between 13 - 16 lbs in roughly 3 days of use. All reported having more energy and a less bloated feeling stomach. Natures Cleanse was the most effective colon cleanse product we could find on the market. They actually guarantee your satisfaction and provide a free 30 day trial. Credit Card billed 5-6-09 by healthyonlineliving.net $5.95 Shipping Easy Genuine Cleanse $5.95 Shipping 5-21-09 by Nature Cleanse Pure Nutrient $88.00 Called company and complained, Offered several specials no refund, Called credit company informed them of double charges. Credit card company removed the disputed charge. Called Natures Cleanse and cancelled order, spoke with John at 4:00 PM 5-12-09 was given cancellation number jn4627902. Credit card again billed posted on 5-24-09, this time by Nature Cleanse Pure Nutrient, for the sum of $88.00, Called credit card company and again complained of fraudulent charges. This company has used three different names for billing since 5-6-09 till 5-24-09.

SCAM!!! Socialsteals.com / IMM Interactive / Pure Nutrients

Natures Cleanse, by Pure Nutrients is a total scam and rip off. I saw a few months ago these products being...

customer service number always busy

I have tried the product for several months, and decided I do not want to get any more shipments. I have tried to call their customer service number for the past 3 days, and all I ever get is a busy signal.
They did not include any website or email contacts with the shipment paperwork .

colodetox xr

I had ordered the free trial of this product which was only going to cost me $2.49. I didn't receive the...

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continued to ship & charge after concelling

I ordered a 14 day free trial of thier prodeuct that was from the Rachel Ray show ( she has removed this product from her site). The product gave me a skin reaction. I called then to cancell 3 days after it arrived.<br />
That was in Oct / 09 and an other shipment arrived on Nov. 13th /09 and I was charged $93.95 for this one bottle of 60 pills. Shame on me I did not do my home work on this one. <br />
So beware of this company. Theri customer service is past being bad, are all like a bunch of robots, reading a script. They were not helpful at all. When I said I had called and cancelled and had the confermation # they told me they had no record of it, there for they could charge me for it.<br />
My credit card company put a hold on my acount when this company came up with a charge on it. When I call them they told me that they had to many complaints on them and would not releace funds with out speaking to me. So I would think be for useing them.

terms and conditions misleadsing

On 9/25/09 I ordered a free trial of the ColoDetox XR from Pure Nutrients via the web. I was supposed to have...

charged after cancellation

I ordered a 14 day trial of ColoDetox XR. The shipping charge of $2.49 hit my bank on 9/29/09. I cancelled...

fraudulent practices

Please don't let my horrible experience be yours. I ordered a "free" sample and paid shipping. THEN I...

stealing my money

I ordered a sample of Pure Nutrients Cleanse and not until I had entered my account infromation did it say anything about automatically charging me $88 each month. I called the very next day and cancelled but they state that I made not such call. When the sample arrived I refused it and returned it UNOPENED. A week later I recieve my bank statement and they had charged me $88 for a shipment I had not received. Again I called only to find out that they did not have any record of me cancelling. On June 4, 2009 they credited me $44 but refused to credit the remaining amount. I just received my second bank statement and it shows where on June 4, 2009 they charged me another $93.95 for product I never even received. Before that date a second shipment came and I also refused it and returned it UNOPENED. I just got off the phone with "Albert #24214" who informed me that they don't have to refund me anything even though I have not received their product. I want my money back and will go to what ever lengths it takes to see that this is done. Sharon Begemann

  • St
    Steven Currie Jun 07, 2009

    Rip off company, false and deceptive trade practices, some0ne needs to go to jail, now!

    0 Votes

scam!!!

I placed an order for Nature Cleanse for the 13 day free trial. On the 13th day after ordering I tried to call the number to Customer Service and cancel the order, I was put on hold and left there for about 3 hours. I never got to talk to anyone. On the 14th day of the free trial I called and tried to cancel the order, I was put on hold most of the day (hours)!!! I still never got to talk to anyone! They were Closed the 15th day so on Monday morning (today) the 16th day I called the company to cancel my order. They said that they would cancel the order but that they would still charge my account for the $88.00. I explained the process of trying to reach them the previous days and they didnt seem to care. I also explained that I will be contacting the the Att. Generals office and the BBB. That didnt seem to bother them either.

This 14 day trial is a SCAM!!! I would stress that you DO NOT take this free 14 day trial offer. They will still charge your account!!!

cannot cancel order

I tried the product and when I wanted to cancel the order, I called the above number and was on the phone for...

scam

Hi By now you have probably heard of Pure Nutrients sending out a cleansing product try a free sample and pay...

misrepretation of product sales

I ordered on 6/7/09 Nature Cleanse & Acal Advanced and was charged $5.95 for each on 6/8/09. UPS delivered the product on 6/15/09. I had 14 days trial as advertised and was billed $88.00 on my VISA 6/24/09. This was not the advertised trial of 14 days...it was only 10 days.
I canceled everything this morning and was told I could only be refunded $44.00 of the $88.00 charged to me.
This is not acceptable and I want the balance of $44.00 credited to my VISA immediately.
My cancelation number is #4910450TC'
Please confirm this has been taken care of as soon as possible.
Sincerely,
Carol E. Roslanic
2745 Birchcrest Dr. SE Apt.#509
Grand Rapids, MI 49506
Ph: [protected]
Email: [protected]@att.net

  • Km
    KM08 Aug 04, 2009

    I have the same issue as everyone else. I called to cancel and get a refund, explained that I was sick during the 14day trial period so haven't even used the product, still in its originally sealed bottle. I said I would return it and get a refund and the guy kept trying to sell me the product and wouldn't refund anything!!! What a scam, false advertising, and everything bad a company can do to a customer! Wish I would have seen this before hand. I want my money back!

    0 Votes

overdrawn bank acct.

UPS or whoever delivered this bottle of Nature cleanse, delivered it to my neighbor (left it on porch...

should not have charged to credit card

Company claims i did not send product within 14 day period, which is false . I sent it back the same day i...

return policy

Make sure you read the very fine print, very very small
I sell retail and if a customer is not happy they can return anytime
Good Customer Service!!!
It is not really free to try!! After 14 day you buy that bottle plue they send you another one and $181 dollars later you are toast
My Dr. told me not to take and because I miss the 14 day notice
They have sent me another bottle for $93.95 plus charged for the free bottle so that make it not free - Right!!!

What a scam!!!

no refund on unauthorized credit card charge

I agreed to a free trial of Nature Cleanse, where I was only asked to pay $5.95 shipping by credit card, and...

Pure Nutrients / Nature Cleanse

misleading on the 14 day trial date

I want to tell everyone thinking about this product, don't fall for it like I did.
I saw the ad on the internet and ordered it. The information given is very misleading.
I odered it on the 29th of may, I recieved it on june 8th and my credit card was billed june 12.
I tryed calling as soon as I recieved it on the 8th because I read the very small print that my card was going to be billed $88.00 on the 15th day. Well when placing the order that is not made clear for one and for two they started counting down my 14 days as soon as I placed the order.
I only had the product a few days before my card was billed. It's funny after a week of trying to call them, they finally answer after the 15th day. Wow!!!
I want my money back. I am so upset I don't trust even trying the product now.
This is a very bad way they do business.
If there is someone out there that can help me please contact me. [protected]@aol.com

  • Ki
    KIWI73703 Jun 15, 2009

    That happen to me too and I told them that wasn't 14 days. I wanted and STILL want my money back! I wish there was something that could be done!! They will not refund me!

    0 Votes
  • To
    Too Good Too Be True Jul 14, 2009

    My husband and I were looking into these products for a couple of months. It looked ok, but we were very sceptical. Finally we decided we had nothing to loose to pay only S&H so we ordered it. I gave my email address, but never received an email confirmation as I do with EVERYTHING I order. I dismissed that, and we received our product, and the bank showed the S&H fee. All good? Not quite. We decided we should take advantage of the trial, and placed another order. All this time, we tried to find the product for sale outright...to see the cost, but could never find it. I looked at my bank account and saw the charge for S&H for the 2nd bottle...but the address was different and there was a .50 international fee on this one. It was the same exact web site. This too had no email confirmation and I threw out the paperwork from the first bottle. I got nervous and starting looking for scam reports...then I saw this. Next to the address from my bank showing the deduction was also a phone number...each order had a different one of those too. I called one and told them I didn't want any more product or charges on my account...she said "you want to cancel your subscription?" I said yes. She gave me 2 cancelation numbers, one for each order under our address. I had no idea I had subscribed to anything. Oh, and one more thing..I noticed I had a hard time steering away from the web page...it kept popping something else up...that stuck in my head also. I am usually so careful about this stuff, and feel bad for you becuse you saved us from ourselves. And it always goes back to the same thing, If you think it's too good to be true, it probably is.
    Thanks and good luck.
    Good Housekeeping Magazine has a scam section in which they try for you to recup money from bad deals. If nothing else, maybe they'll post something about it as well, but they usally do pretty good. Try them...they are at least honest.
    Thanks so much for posting your experience, it made it so I caught it in time...I think.

    0 Votes

charges to credit card

Received Nature Cleanse product promo two weeks ago...have been calling for the past week to cancel order...hanging on the line for 10 minutes at a time...no human picks up to answer call.
Called my credit card company to reverse the $88.00 charge and they actually got me on the line with someone from Pure Nutrients who gave me a cancellation number and an e-mail address to file the notice. Of course, as you already know, that address is not available!
I demand that your charge for $88.00 to my credit card be reversed.
Cynthia Diem
[protected]
Cancellation # ke4749668

  • Ch
    Chuck Turner Jun 18, 2009

    Here is the CPA network promoting this scam:

    Copeac
    A division of Intermark Media
    135 Crossways Park Drive
    Suite 203
    Woodbury, NY 11797
    Toll Free – 1-877-COPEAC-1
    631-719-1250 x 3380
    [email protected]

    Affiliate Approval
    [email protected]

    Affiliate inquiries
    [email protected]

    Advertiser Inquiries
    [email protected]

    Proof: http://www.findaffiliateoffers.com/index.php?function=search&search=%22nature+cleanse%22

    0 Votes
  • Sw
    Switch2006 Jul 14, 2009

    Nature Cleanse is open 8am-8pm EST Mon-Friday. They are also open 8am-5pm EST on Saturday. Busiest times are Monday. Slowest day is Saturday. 866.779.7568

    0 Votes

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