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Public Storage

Posted: Sep 7, 2017 by    

Customer Service

Complaint Rating:  0 % with 1 votes
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Contact information:
Fairfield, Connecticut
United States
I had a unit at public storage but wouldn't be there for the full month. They rang down my phone day and night for a payment. I asked if this payment would cover the next month and the employee told me YES. Now i go to retrieve all my items and i have no access to my storage unit because they're saying i owe for the month and now there a 200 dollar late fee. Why would i pay 200 to retrieve my items after the employee told me i was cleared for the month and just had to call back to let them know when i was moving out.
Complaint comments Comments (1)    Updated: Complaint country United States Complaint category Unauthorized Charges

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N  7th of Sep, 2017 by    0 Votes
Read your contract. What does it say?

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701 Western Avenue
Glendale
California
United States - 91201
+1 800 567 0759
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