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Prosource / Mohawk Carpet / Wrong Color Carpet

1 United States

This company sold me wall-to-wall carpet that is the wrong color/shade. They did not give me any warranty information. I finally asked and they said to go online and get it. There are 10 different warranties online. I did not buy the carpet online so why should I go there to get information they should be supplying in pamphlet form. They also said Mohawk would get in touch with me and come to my home to inspect. Mohawk said that will never happen. They will always go through the vendor to reach the customer. Do I have a court case with this?

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