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ProBiller.com / unauthorized credit charges

1 United States
Contact information:

I canceled my trail subscription @ $1.00 a day for three days, a day before the trail period was over, but today a charge of $35.67. I was told by probiller rep that he sees where I canceled by I didn't opt out of the premium package, this is a scam because why would I cancel my $1.00 subscription, and not cancel the more expensive package, and if I would have wanted a the premium package I would have upgraded the account myself, When called to cancel I assumed that cancel means CANCEL! I'm attaching info below as proof of my cancellation confirmation. I request a refund of $35.67 back to my account, I had no intention of keeping said subscription, by calling probiller the minute the charge was taken out of my account is evident of this.
Subject: Subscription Cancellation
From: cancellation@probiller.com
To: gutierrezpaul47@yahoo.com
Date: Thursday, January 11, 2018, 9:14:27 PM CST
Greetings,
Your member account has been cancelled.
Site URL: www.babes.com
Username: edward1001
Valid until: [protected]:32:01

*************************************
This is to confirm that your web site membership to www.babes.com
has been cancelled. You will continue to have access until [protected]:32:01.

Thank you for being a member.

Pa
Jan 13, 2018

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