Privacy Matters 1-2-3
Reviews and Complaints

I too was ripped off. They are affiliated with credit score .com. also!
I called my bank account to verify my balance and says over drawn. I have NEVER over drawn my bank account.
not only did they deduct the first time $23.95 from my account they came back later and deducted an additional $29.95 from some supposed other credit company. Lady named Debra ironically answered the phone on both numbers not even 2 minutes later when I called to check this out. I told her I wanted my money back in full or else I would sew them. Isn't it interesting how one minute she isn't giving nothing back her policy bull [censor] and as soon as I said sew hmmm I'm getting the whole thing back.
Scandalice [censor]!
Pissed off in Fresno

What this company is doing is down right wrong! They took my credit card number from Classmates.com. I wonder if Classmates knows about this? Well... They will now!

Scam, scam, scam!

gameim is a scam and rip off do not buy from them

gameim.com is a rip off plz do not buy from them they get your money the the ### run you around you never get your item

I Just found out that I have been charged for 3 memberships since 2009. Privacy Plus, PMidentity, and SavingsAce. I did the math and that would come out to $5, 000. I didn't notice the withdraw because I use my visa card on a regular bases. I tend to spend 20-50 bucks on every purchase, so when they were withdrawing $34.95 and $39.95 every month I didn't notice it because It wasn't a huge sum. I'm very upset and will be calling the company and also contacting my Bank. If anyone has any input please comment. Thanks

I had signed up for $1.00 per month to have then protect my identity when I believe they actually scammed me out of money. I was charged anywhere from 29.95-34.95 per month. I never authorized this amount to be taken out of my account. This is unbelievable!

I accidentally clicked on an ad attached to Classmates.com, which led to a confirmation of membership from privacymattersidentity.com. Since I didn't know that I had signed up for this service until I received the email, I called immediately to cancel. I received anemail confirming the cancellation on 12/15/09. In reviewing my credit card statement for this month, I found a charge from privacymattersidentity.com, dated 12/23/09. I emailed the company, and today received an email stating they will cancel the charge today! Had I missed the charge, they would have kept my money.!

Club Savings) thought by getting my credit report from Privacy Matters would make a change.What a mistake.That's all the company left me with in my account, was change, 34 cents to be exact.

I had called and cancelled my account the day after I had singed up.But this morning when I called my bank to check my balance, P.M. had taken $29.95 from my account!

Also, a transaction from a company(Club Savings) associated with P.M. debited my account $1. What am I to do now?

Thanks for letting me post on your site.

A few days ago I recieved an unathorized charge to my credit card from AP9 PM Identity for 19.95. I never signed up for any of their products on any of their websites. I called their office at [protected]. Once I got a hold of them, which was pretty fast (was on hold for a few minutes), I talked to a Crystal and cancelled my "membership" with a full refund. The process was quick probably because they have a lot of them go through. This is a scam because I never charged it. If I did not go through my records that much I would not have caught it and they would have stolen my money. I don't care how fast they processed the cancellation. I might not have caught it and they could have made off with my money. This company needs to be procescuted. Also, a few days earlier I bought a product from Intellius of which I think it is part of. That is a rip off.

I became a memeber of classmates.com and this popped up in the app. process. I have tried calli ng and my phone # is not valid, however one time it was and they were closed! I want to cancel and their hours a few that they are opened!9

This company pmidentity has a scam going on. I only wanted a one time charge of $19.95 on my credit card to use there services. They charged 5 extra months on my card and said they are not refunding anything. Beware of there scam.

i cancelled online with them in june of 2008, and they took money again from my account.

These charges, $19.95, started appearing every month, several months ago for something I never signed up for. I googled the name that appeared on my credit card statement and found there are many others who have been scammed by these guys! So I called the number [protected] number and complained. they said they will stop my subscription. I had to demand a refund (only the latest month and I had to demand a confirmation number. I plan to file a dispute with Credit Card company about this company and refuse anymore billings because I just don't trust them. They still got about 5 months out of me. I now know that we need to be vigilant about suspicious charges.

Contact:
Privacy Matters Identity
P.O. Box 5152
Des Plaines, IL [protected]
[protected] (You will be on hold a long time)

These charges just show up on my debit card account. I do not even know who they are and I have never heard of them.

Irene Farnes

I signed up for privacy matters 123, within 24 hours hours i canceled. i have since been charged 2 more times. Each month i have to check my bank statements. They are hoping people don't check there accounts. I know have to call again tomorrow and get a credit refund again. This has to stop!

privacy matters123 is the company ----My credir card was stolen but that did not stop them from charging me for a service I did not ask for before my cancellation when thru with the stolen card a chrge of 29.95 plus 1.00 was posted to my account I immediately called and canelled this transaction and service this was in October now I am being charged every month in the amt of 19.63 for something I cancelled and have been given cancellation ref #'s yea right the latest charge was on 01/21/10 I called these ### buckets and again cancelled this service let's see what happens now

I have been charged for services that I have never used or wanted.Have had to change checking account, has caused so many problems Have talked to different people about cancelling services, which finally did but was never refunded the money that they took.I am still waiting for refund and it has been over a year.What can I do to get this taken care of?I never signed up for for this peroid, somehow they got me in this through classmates.com and I am still dealing with them also.I can not believe this.

Went for a free credit report, cancel by phone ahd still charged me two payments of 29.95, on my credit card.

I cannot view my credit reports after just signing up- this is ridiculous, I thought this was supposed to be a help to me to monitor my credit, instead they charge my account and I cannot even view my reports. What a help! cancelling in the morning

They got me kinda too. The card they keep charging I only keep under 20 in it, so it never goes though. Justfound out who this co. was. Why should I pay for a Credit report, when a person can a free one each year.

Renae

STP THESE ###

I have, so far, had a similar experience. However I am trying to persevere so that I may be able to get my so called "FREE" 3 reports!
I have been told that I have 3 more days to cancel my membership so that I don't incur the fee - we shall see!

The people behind "privacy matters" are theives . It's a scam and regulatory agencies should be working on closing them down. This is out and out fraud. Is there anyone we can esculate this matter to?

I had the same problem. I got charged on my credit card for more than half year ($19.95 monthly). They claimed I signed up their service thru some third party website. But I never receive any communication (email or post mail) from this company about this membership. I am not aware I have their membership and never used it.

When I asked them for the refund they only agree to refund the most recent charge, not the other six charges of $19.95! I'll fight back to get all the charge back!

This company is totally a rip-off!

DW

i was checking my bank accout online and found two charges debited from my account. I had never heard anything bout this company nor did i authorize them to debit my account, i called and spoke with three different people and none of them could tell me how my account was charged because they did not hav any record of me having an account . And the drafts caused me to have overdraft charges of 50.00 dollars they told me that i would have to send them more paperwork from my bank and then it would take up to 2 weeks to get my money back.
Comments United States Unauthorized Charg
Tina Johnson

Last month I was reviewing my online bank statement and noticed an unauthorized debit withdrawal from my account from Privacy Matters 123. I called my bank and informed them of this and they went right to work. While on the line with them, I saw that the unauthorized withdrawals dated back to November 2009. Well, now my "membership" with Privacy Matters 123 is cancelled. But something has to be done to companies like this for doing these illegal transactions. I hope one day I tune in to the news and hear that this company is under federal investigation and that all businesses with tis company is halted.

They have stolen $29.95 twice (2 month fee) and then 1 more dollar from my cc. I did not get any credit report ever or any email from '123'. Never the less my First National bank (visa provider) is not very cooperative with me. Will drop it.

I recently found this site which advertised a "free" credit report. It appears that companies who offer this "free" service make their money with credit monitoring. That's fine if that is what you want, but i immediately canceled this service. I soon found charges for 14.95 (labeled AP9* PRIVACY MATTER SID) on my bank statement even though i canceled. When i contacted the company they mentioned that i signed up for not one but two different services?!? The one that i canceled was for 29.95. The other so called service was still active for 14.95. A SCAM if I've ever seen one.

they twice made unauthorized charges to my bank account and after calling them told me that I had agreed to something when I used Intelius to search for a name and address for work. I had to speak to a manager who told me she would only refund me for one of the charges. She told me I had agreed to something... some special offer, I told her that if i did it was not to my knowledge and that I wanted all charges taken away. If this is a company who strives for protection of your identity I think they should rethink their mission statement because I felt today that they had stolen some of my identity. We'll see if the charges are refunded within 3-5 business days. Sure!

Once again I hope somehow someone can stop them from doing this to others because they are. Just search their phone number...[protected]... and see all the other people that they have taken money from that was unauthorized. Thank you!

I recently ordered a one-time credit report. I did not sign up for anything additional. I am now being charged $19.95 per month for services (not even sure what they are) that I never requested. This kind of crap should be illegal. Looking at how much others have been charged, I guess I should feel lucky that they're only stinging me for $19.95/month!

This company stole money from me. Beware people!

I did a reverse cell phone search with Intelius for $14.95 to see if it was a new number for this man who was stalking me. They signed me up for some service from PM Identity without my knowledge. When I accidentally learned that there was a strange charge on my checking account, I called the Bank, and they gave me the contact information I needed.

I called Intelius and did get through to customer service and they agreed to credit my account for the current month only. They had charged me $19.95 for five months. I still don't know what the service was for. It doesn't matter because I never wanted the service or to spend more than the $14.95 that it cost for my information. I called the 800 number for privacy.com and disputed the charges. They refunded me for the 5 months and claimed that my information was taken off of their database.

I am still very alarmed of how this could happen. At the very least something seems to be misleading us into not realizing we are signing up for something.

I always check my statements online to make sure that there are no unauthorized transactions. This particular company name stood up as I was checking my statements because it was 2 different charges for $19.95 on the same day with 2 different company names but they have the same address.

I asked my husband if he had ordered something online with these companies or if he authorized any transactions to this company and his answer was no. He said that the last time he used his debut online was when he joined classmates.com. Now I'm wondering if classmates.com has anything to do with it.

I called privacy matters and athomerewards and they won't give me any information unless I give them the credit card that was used. They must be out of their mind if they think I am going to give them that info. And then before I hung up the line, I asked her how she can sleep at night knowing that this company takes money from people unauthorized.

I had to cancel all debit cards to avoid any future charges. Hopefully we get our money back.

After receiving billings for credit reports which I never received and which I never signed up for, I had to spend hours on line with Credit Reports America which has an automated phone line and directs you to online help after back and forth I was finally able to get my credit card cleared of their charges. The phone at Privacy Matters was answered by a real person and immediately told me they would credit my account. These companies are total rip-offs, I am going to send my complaint to the New Jersey Attorney General.

I noticed a charge on my bank account that was unfamiliar. Went to my bank and they are reversing the charge. I looked up on internet when I returned home and found the exact phone number of [protected] on complaintsboard. I had no contact with this company or any affiliate of same, to my knowledge. Fraud claim filed with the Federal Trade Commission today as well.

Upon receiving my credit card statement for the month of December, I noticed 2 charges for $19.95 which I did not recognize. I immediately contact my credit card company. They canceled my card and are issuing me a new 1. They will send me a form that I'll complete regarding these unexplained charges.

After speaking with my credit card company, I checked my activity on my card for the current, as yet unbilled, month. And sure enough there are again 2 more unexplained charges fro the same 2 companies; PM Identity and also Privacy Matters, who I later learned are the same company. I renotified my credit card company about these 2 additional unexplained charges, and they asked me to include them on the form that I'll receive from them (credit card company) challenging the costs.

I then decided to call 1 of the 2 1-800 numbers on my credit card by the company charging me these unexplained fees. After a fairly long wait, a lady answered my call. She told me that I registered when I signed up for Classmates. I asked her if it seemed reasonable for me to sign up twice for 1 credit card. At that point she offered to cancel my subscription, which I wasn't even aware that I had done. I told her I didn't really care because the card was canceled and I was challenging the 4 bogus charges. I was then put on hold.

Do not trust PRIVACY MATTERS and their multiple names.

I found out I have been billed $19.95 per month for the last 5 months from this company. I can't even remember signing up for it. I must had thought I was getting a free credit report. Wow..it's my fault for not paying closer attention to all the charges each month.

Nancy

Same here! What's going on?

I canceled the same day I joined which was 6/1/08, On 6/2/08 they charged my card. I called my card company. They said to see if it was taken off on my next bill, which I did check. It was not taken off & I was charged another 29.95 in July. So my card was charged for 2 mos. after I had canceled. I am referring this problem to my credit card billing dispute dept. This company is a rip off and should not be allowed to use the internet! PLEASE inform everyone of this rip off, so noone else gets taken by DEALMAX!

WITHDREW 29.95 FROM MY DEPIT CARD WITHOUT MY AUTHORIZATION

I just noticed our credit card had been charged monthly by AP9 Dealmax for a number of months. I thought they were my wifes valid charges. When we discovered neither authorized the charges I called. They said I had signed up somehow in connection with a valid online vitamin purchase. I never knowingly signed-up for this and have no idea what Dealmax does. They agreed to cancel last charge but refused to refund past charges. Our credit card company is issuing full refund and pursuing fraud investigation.

You gave them account number when internet shopping and failing to read all the disclosures.
It was either a survey, money off current order - or missed unchecking the prechecked check box.

They do disclose that you are signing up for a free trail and if you do not cancel you will be charged the monthly fee.

Today show did a piece on this a few months ago. Investigating this same complaint - every website they investigated had full disclosure of the programs that everyone keeps claiming they no nothing about

I have also seen it myself and carefully avoid the survey, money off offer and make sure that all check boxes are unchecked.

I called the number listed on my caller-id and received a message that said to contact Customer Service at [protected], between 9:00A and 5:00P. I just wanted to pass this information to all of you who got the same thing I got.
God Bless You All

Privacy matters is linked to Classmates.com. They withdrew from my bank without authorization. Thieves! I joined Classmates.com as a Free 7 day trial temporary member, and gave them my Debit Card info to do so. Privacy matters then without my express consent accessed the information provided to Classmates and billed me $19.95 for a Credit report I know I can get free once a year. This draft to my account caused an over draft, and a bill of an additional $30. When I notice the ‘unauthorized' draft I contacted the bank and they canceled the card to protect them and myself.

When I speak to their customer reps (Maria, ID# 151322 Shanon ID #22363) they refuse to tell give me the PH# number of Gary Johnson 9500 West Dodge Rd Omaha NE the supposed owner, or tell me where they are actually incorporated. They gave me Compliance Department PO Box 5152 Des Plains Ill 60017 as a contact address. They are not registered as business in NE or Illinois according to their Secretaries of State.

I had signed up to Privacy Matters becasue they offered to let me know my credit score for free, they just needed a credit card number to charge a "refundable" one dollar fee. I did all these steps they asked me to fill and when I arrive to the last page it says that they could NOT tell me my credit score because it was unavailable. I let 3 days pass and signed in to "my account", and it still kept on showing the same thing. Then my debit card statement arrived to my house and it showed two charge amouts from Privacy Matters: ome membership for the account and one membership to member club saving when I had NOT even asked for that. They charged me 30 for one membership and 36 for the second one each one causing me an overdraft fee of 29 dollars. I complained about it and they refunded me just 29 dollars to my account. It was just a month away from that that another bank statement arrived to me and it showed another charge of 29.95 to my account causing another 29 dollars overdraft fee, and the next month the same. I want this company to refund me MY MONEY because I am no longer a member of this unreliable company. I want my two 29.95 member ship charge plus the two 29 dollars overdraft fees bacause I DID NOT authorize at any moment any charge to my account. I am very unsastisfied with this campoany because what they are doing is fraud. I want them to contact me to put an end to this situation because I am not going to let this situation go any further. I am going to start contacting with other users that have the same problems and if this situation does not come to an end I will sue this company for fraudulent charges. My bank account is no longer secure from thefts because now this company is charging me money causing my finances to go down. I WANT ALL MY MONEY BACK!

Privacy Matters states that they allow you a 7 day free trial- by this they do not allow you a full 7 days BEWARE cancel in at least 5 days OR YOU WILL BE CHARGED! The are unethical, 6the lady was rude and gave me a million excuses that that was nothow the program worked...so another words as they say NOTHING IS FREE!

beginning August 2010 I have had $19.95 a month withdrawn for a 'membership' I never signed up for or authorized. I demand all monies be returned.

I DONT NEED YOUR SERVICE AND IBEEN CHARGE 31.00 FOR NOTHING IS AREPOFF

I've been charged for a service I was not provided. I curiously checked about my credit report and it's cost me, at least, $24.95. I may have been charged again, but I have to research more. Any help on cracking down on these scam artists? They need to stop.

I checked the company out on the ohio secretary of state web site:

Http: / / www2. Sos. State. Oh. Us / pls / portal / portal_bs. Bs_qry_bus_information1. Show_parms

It is operated by a joe adams.

The company address is:
98 st rt 303
Streetsboro, oh [protected]

When i looked up the address, it was an empty lot owned by:

Lasser realty llc
154 st rt 303
Streetsboro, oh 44241 usa

You can find joe adams and his phone number by looking him up on this site:

Http: / / anywho.com /

Enter his name, city: streetsboro, state: ohio

Joe adams and joseph h adams are the same person.

I have NEVER USED or have ANY IDEA what this company, Privacy Matters 123, is . Somehow they have been drafting money our of our account for over a year and we just caught it. I have had to cancel my debit card. The owe us a few hundred dollars and I will get my money back or I will take further action. THIS IS NOT RIGHT AND IT IS A FORM OF THEFT. I DON'T KNOW HOW THEY GOT OUR INFO, BUT HOW THEY GOT IT WAS AGAINST OUR RIGHTS.

I just looked at my credit card bill, and I have a $19.95 bill from Privacym, and it is apparently this same firm, Privacy Matters 1-2-3. I never ordered dip from this company, and the first thing Monday morning I am calling and asking for my money back. I don't know how they got my credit card number, unless they saved it from something I did about three years ago. I am somewhat disturbed about this, but know of nothing I can do except call the company.

Checked my bank account on line and found out that PrivacyMatters.com took $19.95 out of my account. How can they do that when I never heard about them before. When I first saw the amount as pending I emailed Washington Mutual and told them not to pay them but unfortunately they did not listen to me. I too just signed up at Classmates.com. Funny that this would happen to two people right around Christmas when these companies don't expect you to check your accounts. How do I get my credit. I e mailed them, so that money better be in my a/c this week.

While checking my bank account online today I saw a recent charge for $19.95 to a company named Privacy Matters. As I had never heard of these people I Googled it and found out who they are. One of the other Google entries was complaintsboard which, when I went here, I saw others who had the same problem.

When I called Privacy Matters and spoke to a representative and asked how they got my bank information they wouldn't tell me. They said I had enrolled, which I had not. I told them I didn't want their service and wanted a full refund which they said they would do.

The only new service I have signed up for recently was Classmates.com and I see others have had the same problem when signing up for Classmates.com. I don't know if Classmates.com is selling peoples info to PrivacyMatters but if I'm not the only person having a problem with them then they need to correct how they do business.

I checked my bank account online and noticed 4 charges of $19.95 from Privacy Matters. I had NO idea who they were, so I called customer service of my bank, Bank of The West. The man I spoke with found a phone number and asked to call to see what they would say. If I wasn't satisfied, I had to call the bank back and they would have to cancel my debit card, issue me a new one and file a charge against the company.

I called the number that the Bank of The West gave me and the rep for Privacy Matters basically said she would cancel my membership and refund the last charge, but not the other 3. So, basically I would lose 59.85, which I really can't afford. When I asked how they are able to charge me, they said that I had enrolled through Classmates. com, which I never did! I told her that since they weren't willing to reimburse me, my bank would be filing a charge on my behalf.

I called the bank right back and the woman who helped me canceled my debit card so that they will no longer be able to charge me, issued me a new card that I will get in about a week, and filed a charge against the company. I will receive an affidavit that I have to sign and return.

This company is making millions, I'm sure. Some people don't pay much attention to their accounts. Someone should file a class action suit on this company. I had 2 overdraft fees on my account because when Privacy Matters took money out, other debits bounced so I am charged $32.00!

It's ridiculous and I have no clue HOW they are still allowed to operate.

In early December 2008 I purchased a reverse phone number lookup report from www.intelius.com and without my knowledge I was auto enrolled with a credit monitoring service provided by Privacy Matters 123. This is a fact I did not realize until yesterday.

I noticed a charge on my checking account for $19.95 from AP9 HealthPlan. I called my bank to have the charge removed (it was currently pending). I was told they could do that but it may be easier to contact the company charging me. I explained I didn't know who they where or how to contact them. My bank was able to provide the phone number for this company, so I called them. The number is: 877.993.6264. I first spoke with Kendra employee ID# 153528. I explained the current pending charge and that I knew nothing about it and without any further explanation she told me the charge would be refunded and my 'membership' canceled. I received a confirmation email confirming this. The email stated my 'membership' had been canceled.

After I thought about it, I realized since it was a 'membership' I was probably being charged monthly. I looked over my bank records for the last 4 months and sure enough they had been charging me every month for 19.95. The charges began 2 weeks after I purchased the phone report from Intelius.com.

After seeing this I called Privacy Matters 123 back and demanded a refund for the 3 months worth of charges to the 'membership' I never had. I spoke with Ty employee # 154626. She told me she wold not be able to refund the previous charges and that refunding the current month was the best they could do.

I complained and she told me I had to confirm my purchase by entering my email twice, insinuating I knew I was enrolling for this service. I told her; NO! I entered my email twice to confirm my phone report purchase, NOT a credit monitoring service. I then told her about all the consumer credit websites with complaints about being ripped off in this manner by the company she worked for and that if she wasn't going to refund my money I would organize everyone making complaints and file a class action lawsuit! With out skipping a beat she said; wait sir, I will process your refund for all charges.

It totaled about $60, but when I think about all the people they have ripped off; I think we should band together and find a lawyer that will fight for us. Not for the money, because I doubt everyone would see a full refund, but it would shut this company down and keep them from ripping off other people.

Other useful info:

*although the pending charges where showing up as AP9 HealthPlan, when the charge went through it would actually display as Secure Home CLU.

* Privacy Matters 123 did confirm that the 'membership' was purchased through Intelius.com, so anyone using Intelius beware that you will most likely end up a victim.

I went online to get a credit score. This company said they needed a dollar processing fee. OK, I stupidly gave them a credit card number. The next page informed me that they would be billing me 19.95 a month unless I called within seven days. I hit the cancel key. The cancel key worked just like the continue key signing me up anyway. So now I have to get in touch with them (they are only open in the mornings on weekdays). In the meantime I called the card company placing them on a dispute list for my account. But now I have the hassle of looking for the charges to show up before filing a dispute. With all the other complaints I see on this site I'm surprised the government hasn't closed these kinds of businesses down already. The only good thing to come out of this is that I've discovered this website. I intend to bookmark it and read it before doing anything else on the computer.

SCAM! SCAM! SCAM! After purchasing the product UGLUE on line, I received a call from the marketer of this product (so she said) offering a number of additional products, one being the Privacy Matters 123. I declined the offer only to receive a membership number with a ton of small print explaining how I would be responsible for paying for Privacy Matters and all the legal ramifications if I do not. Pretty bold considering that I did not order the product in the first place - WATCH OUT FOR PRIVACY MATTERS 123 - SCAM! SCAM! SCAM!

It sounds like you have accepted a third party company’s offer that is advertised on the Intelius website. If you no longer wish to be enrolled in that third party company’s service, please call [protected] Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you.

the same thing happened to me.. I signed up for a Free Trial on Classmates.com, cancelled my free trial well within the time frame, and today found a charge from Privacy Matters- I did not know who they were, but on the charge was a phone number so I called it... she said it was from when I signed up for the free trial on Classmates.com- there apparently was a banner that she said I clicked on- I wouldn't have clicked on a banner- and that by doing that I signed up for their service- I got a little upset... she did cancel my membership and I am suppose to be getting a refund...

I am also outrage. The exact same thing happened to me. When I called them the customer service rep. said that if you click on the advertisement they will automatically charge your card. How can these people get away with this! I contacted the Better Business Bureau. You may want to do the same. I am also going to contact classmates.com.

If those mystery charges hit your account within a statement cycle (30 days) the bank should have refunded you the money after an investigation. They also should have reversed any Overdraft Fees.

Did you know if the bank puts a hold on a deposited check to delay funds until the check clears you aren't supposed to be charged Overdraft or Non-sufficient Funds Fees if items attempt to clear while the item is on hold? If the check doesn't clear (for whatever reason) than you are still responsible for all fees, including a Returned Check Fee. Most managers won't tell you this, but if you see fees resulting from a Delayed Funds Hold you can request they be reversed.

For the past 2 months, Privacy Matters 123 has taken $19.95 out of my checking account without my authorization!
I called back in Jan. 2010 to complain and I was promised a refund, but one was not issued. Again, this month (Feb. 2010) a second withdraw was made. I called again. This time, the so-called manager told me, that no record even existed that I had called in January! I was given a confirmation number and I have 2 names of who I spoke with.

I then called my bank, Wachovia, who proceeded to tell me that I cannot get a refund! The only way they can help, is if another payment comes out in March. I can then call my bank, give them the confirmation number, then they can take action! Stay away from Privacy Matters 123!

I cancelled all services on 9 / 8 / 09 and today they charged my account.

My 14 year old son ordered from a TV Commercial, received the product he ordered along with additional monthly subscriptions at $19.95 per month from Privacy Matters 123, an identity theft company. What a joke. They are the one's who are stealing money from a debit account!
They called shortly after his product was ordered, never confirmed his age, and coerced him to sign up for their service.
I had to threaten them to have the service terminated and have all monies refunded. They said they would return all funds except the $1.00 account set up charge, that was definitely not refundable. Are these people for real. They are an IDENTITY THEFT company?!? I am awaiting the refund that somehow takes 3 to 5 business days. How is it they took our money in a matter of minutes?

Initially I was interested in their services to track down the identity of a caller. After signing up and realizing there were strings attached, I called to cancel. My cancellation was confirmed by the lady on the phone, however, I've been charged for the last 4 months! I called today and their employee said they were never notified of my cancellation. This is a complete scam...they make their money by continuing to charge people who have already cancelled.

I tried to cancel a recurring monthly fee which I apparently was not aware of when I visited the website to see about obtaining a free credit report. I found a debit transaction on my banking report and alerted the bank of an authorized purchase. However, I do not know the correct name of the company other than the information that appeared on the banking report which was MNI*CREDITRPT MNTR. I would like to get a refund and cancel the monthly fee but was unable to do so on their website. Thank you.

I just found a charge of $19.95 from a Privacy Matters company that I have never heard of. Looked back and I've been getting charged monthly since February! I have never heard of this company or authorized that they charge my account. Is there any action that can be taken?

Privacy Matters 123 is a SCAM! They keep billing you each month after their trial period is over!
WARNING:: NEVER USE THEM!

Ihave been billed to view report online but everytime I go to their site they ask the same infomation to bill card again

I didn' receive a welcome email as advertised with instructions on how to access the members only benefits. and there was no phone number given to call and discuss this or cancel this account.

Unauthorized charges on my debit card. I DO NOT know how they got it. Possible phishing/ virus.

I got charged from this company before and had to go through hell to get it cancelled. Now they have started charging me again with out me giving them any information or authorizing any charges. Why can't they shut down a company that illegaly takes money from someones account? If I steal from someone they will lock me up!

>>! STAY AWAY FROM THIS COMPANY!

This online company is a complete rip-off. Their advertising states "Free" credit scores from all three (3) reporting agencies. However, when you try to get that "free" score, you are led through a maze of registration pages, links, dead-ends, trick questions, et al. The end result is that you NEVER DO get that "free" credit score! AND, you end up with additional, unauthorized charges on your credit card!

i was looking at my credit card bill and i found a ap9 privacy matters 123 charge of $29.95 and a second of $1.00. I do not know how this came about, they tell me i clicked on there web site from my yahoo page. what ever i clicked on cost me over $150.00. i want to get my money back. Becarefull of what you clicking on it will cost you.

I have the same story. I called 1888 number and they explained to me that i was charged because my credit report.com membership trial expired. I had tried to cancel it twice! First i did it by phone with a machine, then i talked to a person. Nevertheless, i was still billed which doesn't make any sense. I will never deal with credit report.com again

Fraud FRAUD FRAUD. Never use free3bureaucreditreport.com. Privaceymatters 123 and credit score express is a Fraud. I am steering a class action lawsuit immediately.

Add me to the list. Same story. I never signed up for privacy matters, I signed up for another offer that I cancelled. I couldn't prove that I didn't sign up for Privacy Matters, and since my husband pays the bill, we payed for 6 months before we realized we were being scammed. I tried calling Privacy Matters and the credit card company AND the catalog company I had ordered from (Northstyle) whose webpage promoted the offer. All I got was a bunch of Pontius Pilot hand washing. No one willing to take responsibility for their part in the scam. Normally, I would give a pass to the credit card company - but it is obvious by this site that Privacy Matters is raking in profits without providing goods or services. Hello! I'm not a litigious sort, but this really has my dander up. Can anyone say class-action lawsuit? I found out in all my calling that the scam is wider and involves an agency that "represents" 90 or more vendors like Privacy Matters.

I just had to deal with Privacy Matters 123, Score Sense, and Identity Hawk today. Privacy Matters 123 and Identity Hawk is claiming that its my fault for not cancelling the 7 day trial period and they will not refund the charges of 19.95 x 2 for each company. Privacy Matters 123 said I signed up for the service when I got my free credit report through freecreditreport.com. When I agreed with Free credit report I also agreed to Privacy Matters. Leveit (700313) said she cant do anything for me and they will not refund the 2 charges. The supervisor Laron (700341) he also stated that he wouldn't refund the 2 charges and that is the procedures they have to follow and I should understand. Its funny that they can not give me any information regarding the account except my name and address but they want me to give them my email address to verify that that is the one they have on file. Laron (700341) said I've received a few emails already but he would not give me the email address they have listed. All he can give me is that it ends in att.net. I tried to tell him that I do not have an email account ending in att.net. And still he wont do anything. Only one place refunded the 2 charges but Privacy Matters 123 and Identity Hawk (both companies fron CT and all 4 people I spoke with employee IDs start with 700) will not reverse the charges and claiming I knew about their services. Its just funny that both sites are suppose to protect the people and their identities but they are just scamming them.

Classmates, who are now operating as Memory lane, charged my new credit card, that was not the same card I used to to sign up with Classmates . As far as I am concerned they accessed my account without my knowledge or authorazation!

Please folks READ THIS! If you have been scammed by Privacy Matters 123, please go to the Nebraska State Attorney Generals Officewr website and file a consumer complaint. You can file it on line or in writing. They do respond and look into every complaint. They are collecting info against this company as one of the office's for Privacy Matters 123 is in Nebraska. Help put Privacy Matters 123 out of business and maybe even the CEO in jail! File those complaints today!

This also happened to me.
I also did not sign up for this.
I have been charged $29.95 for Feb.and March.

Don't know where to go now.

Thanks