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Pos Malaysia Customer Service Phone, Email, Contacts

Pos Malaysia
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www.pos.com.my
www.pos.com.my

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1.0 967 Reviews

Pos Malaysia Complaints Summary

7 Resolved
960 Unresolved
Our verdict: If considering services from Pos Malaysia with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Pos Malaysia reviews & complaints 967

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Newest Pos Malaysia reviews & complaints

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F
8:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pos Malaysia call from client not answering

I call poslaju centre, , waiting for 2min, , no answering. Many times i call, , sudah macam itu, , how can i make sure yg item i akn smpi without 2nd delivery? Cmne sy nk bgtau, , rkyt mlysia nie gnekn poslaju utk kmudhn, , tp skrg poslju agkt pnggilan client pun tak jwb, , itu bkn mysahkn client? Lagi satu, , not at all y rjin utk call client tanya ada dekat rumah ke tak, , utk delivery, , u all bole aspek ke client duduk 24hours depan TV tngu item smpi.. Lagi klo rumah flat, , bole ringnkn tngn tak call client, , tak de lah terjerit2 dpn pintu rumah client tue mse uat delivery, , korang pon jmt tnge, , xhaus, , xmara, , xsajut drah tnggikn, , tp klo korang xbuat cmtue, , client korang y skit drah tnggi tau, , sbb myirap, , please la centre, , answer call, , tak semue client ada trnsport utk pick up item at the poslju tmpt bhmpiran, , come on la poslaju, ,

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K
3:24 am EDT

Pos Malaysia the delivery man attitude is very bad

This incident happened on 22 May 2018 evening around 4pm. First of all, upon arrival of the poslaju delivery man to my house, the delivery man which is a Malay with a huge and fat body; His attitude is extremely bad, he seems like unwanted to pass my parcel to me and yelled at me. He ask me go out and take the parcel from his van and asked my IC number without giving me sign my parcel. He sign by himself and stared at me with an evil eye. I felt that he is insulting me with his bad personality.I hope Pos laju will take the investigation to the Poslaju Temerloh branch. Pls take some action against him so that we wont face this problem again. I hope powerbank is in good condition.

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A
2:15 am EDT

Pos Malaysia in transit for too long

👉👉👉👉👉IN TRANSIT👈👈👈👈👈
May 19, 201802:54 AM
Consignment dispatch out from Transit Office
PosLaju Parcel Hub
May 19, 201801:08 AM
Item processed
PosLaju Parcel Hub
May 18, 201809:25 PM
Item dispatched out
Pos Laju Kota Damansara
May 18, 201808:39 PM
Item picked up
Pos Laju Kota Damansara

Jauh sangat eh Selangor dengan Johor sampai 3 hari kat Transit ? Haritu on the way ke Johor took 12 hours je . How come poslaju take 3 days ?

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Update by Ainss Chimss (Ainssnany)
May 23, 2018 3:47 am EDT

May 19, 201802:54 AM
Consignment dispatch out from Transit Office
PosLaju Parcel Hub
May 19, 201801:08 AM
Item processed
PosLaju Parcel Hub
May 18, 201809:25 PM
Item dispatched out
Pos Laju Kota Damansara
May 18, 201808:39 PM
Item picked up
Pos Laju Kota Damansara

How come it take so long in transit ? Such a bad service

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N
9:41 pm EDT

Pos Malaysia dokumen penting tidak diterima. careline 1300-300-300 tiada fungsi.

Minta tolong semak di mana dokumen saya yang telah di pos menggunakan sampul Pos Ekpress dari Miri berada.

Last tracking 7 Mei 2018 telah diposkan dari Miri. Sehingga kini 22 Mei 2018 belum tahu status.

Semak tracking online hanya update telah diposkan dari Miri.

Telefon banyak kali hotline 1300-300-300. Tunggu lama tidak berangkat langsung. Lebih baik tutup perkhidmatan hotline ini. Langsung tidak membantu!

Dokumen penting saya perlu dihantar minggu ini. Tetapi sampai sekarang belum dapat. Tolong buat kerja lebih effisien.

Tracking No: LD22 570 806 0MY

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B
8:29 pm EDT

Pos Malaysia er254734257my

A logistic that has no ethic. The delivery guy who is suppose to deliver my goods jus couldn't care to contact me on the mobile that's provided but jus leave a note on my post box. I need to point out for those who treasure the delivery n safety of the goods to their customer not to use their service if you want the confident of their customer. It's been years that their bad service attitude never change guess their superior is as bad as their staffs.

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Update by Barry Ooi
May 21, 2018 8:33 pm EDT

The hotline will never be answered or any other lines that is provided. Worst attitude of the company. Will advice people from using their service.

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B
8:20 am EDT

Pos Malaysia very rude

Perkara ni berlaku kepada saya sendiri. Semasa itu saya menunggu pos laju untuk hntr parcel dri pagi dan tidak keluar dari rumah. Tiba2 poslaju tersebut call saya dan marah2 cakap saya tak ada dirumah. Sedangkan saya tunggu pos laju untuk hntr barang. Dia mungkin tipu saya yang dia ada dpn rumah. Dan kalau betul kenapa x hon? Biasanya pos laju lain hon. Dia mrah2 dan cakap suruh ambil barang dekat pejabat pos sendiri. Dan dia tidak memberi no tracking untuk saya kutip barang di pejabat pos laju. Very rude! Memalukan saja! Harap service pos laju dpt diperbaiki. Tq.

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M
5:53 am EDT

Pos Malaysia still waiting my item

16 may 2018 11:06 a. M
Item out for delivery
And im waiting like a [censored] theres no one coming,
16 may 2018 7:26 p. M
Unsuccessful delivery! We apologise that this item cant be delivered today, we will re attempt delivery on the next working day. And im still waiting
Today 21/5/2018 I still waiting!
Take my advice, you google poslaju balakong, see customer review and then you evaluate yourself

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S
9:20 pm EDT

Pos Malaysia percel masih belom di terima

Saya telah menunggu selama 14 hari dimana barang yg saya pesan masih belom di terima lagi hingga hari ini. Saya telah semak melalui online tracking num Ep 479790105my di mana parcel ini telah di hanyat ke salah tempat (Alor Gajah) Melaka padahal brg parcel sepatutnya di pos ke KL setapak. Hari demi hari saya semak tracking number kini parcel saya masih lagi di cawangan Klia.
Saya juga telah menghubungi Pos care line bnyk kali tetapi no tidak di jawab.
Harap pihak pos malaysia dpt beri kejesama. tq

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U
7:54 pm EDT

Pos Malaysia parcel x dpt d hntr pada 15hb, tatapi tiada ap2 memo atau paggilan telefon yg saya terima

Parcel saya sepatutnya d hntr pada 15hb tetapi gagal d hntr pada hari trsebut oleh pihak pos laju. Saya amat kecewa kerana tiada sebarang memo atau panggilan telefon daripada pihak pos laju...saya berada jauh dri bndar untuk collect item tersebut d poslaju pusat.saya telah call berjuta kali d pos laju kota kinabalu tetapi tidak ad seorg pun mengangkat!

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F
1:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pos Malaysia Complaint service lambat sangat

19 / 05 / 2018

Assalamualaikum kepada pihak pos laju .
Barang saya dr 14 / 05 / 2018 lagi dah dipos dan sepatunya dah sampai . Tolong barang saya urgent, tunggu punya tunggu tak sampai sampai lagi . Orang lain pun ada kerja lain, tk de masa nak menunggu je . Bila dah ambik cuti nak tunggu barang, barang tak sampai sampai lagi siapa je tak marah . Tolongggg tingkatkan lagi prestasi kerja boleh tak ? Saya baca dr bawah complaint, kesian sebab saya senasib sama dengan dorang . Barang barang orang kalau boleh hantar secepat mungkin, mana tau barang tu sangat pentingggggggggg . sekian complaints dari saya . Terima kasih .

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I
9:14 am EDT

Pos Malaysia barang poslaju masih belun diterima penerima

Saya ada mengirim barang pada 7 May 2018 di Poslaju cawangan Parit Buntar Perak. Harini 18 May 2018 barang masih belum diterima penerima. Track no. EN462175192MY. Mohon selesaikan cepat sebab barang urgent nak pakai. Dah 11 hari, complaint dah dibuat melalui online tapi tiada maklum balas pun. Minta tolong pihak pengurusan semak kembali status barang tersebut tergantung di Parit Buntar.

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E
8:40 pm EDT
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Pos Malaysia parcel belum sampai

Salam saya ingin membuat aduan tentang barang saya sampai sekarang belum smpai. padahal barang sudah di pos pada 7hb. tapi sampai sekarang belum terima. apabila kol 1300-300-300 sentiasa tidak dapat di hubungi. apabila kol caw pos laju kta mereka lebih utamakan barang pos laju dari parcel. apa beza parcel dengan pos laju. padahal guna perkhidmatan yang sama kn. mohon ambik tindakan dengan segera. my tracking no cd337758738my.

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S
S
Storm Chia
, US
Jun 01, 2018 5:13 am EDT

Hello please give me respond! and "PICK UP PHONE"! why nobody give feedback ? my parcel sent almost 1 month still not arrive and any respond.

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Y
Y
yukinie
, US
May 17, 2018 11:28 pm EDT

same here ... sudahlah tu...dekat seminggu dah ni ... esok sya perlukn brng tu untuk ke iv...sya terdesak sngt.. col diorg pon x angkat...geram betul..

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P
1:06 am EDT

Pos Malaysia not received parcels

I have two unreceived parcels from pos laju this year. I tried calling so many times yet no response. If you can't pick up your phone don't bother providing the number. The least the postman can do upon arrival is call the receiver, not just put a notice. When the parcel is said to be returned back to the sender based on the pos laju tracking website, the sender does not even receive anything. The item would be missing just like that. My money is also gone just like that. Your service has gotten worse over the years and it's such a troublesome when it's supposed to be a convenient.

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D
12:17 pm EDT

Pos Malaysia very bad services.

Saya menghantar 11 bungkusan pos laju dan hampir kesemua bungkusan tersebut pecah dan hancur. Saya bayar mencecah ratusan ringgit hanya untuk kos pos laju tetapi hasilnya sangat menghampakan. Apakah tindakan pos malaysia bagi menangani masalah seperti ini? Dan apa pula hak saya sebagai pengguna? Adakah ganti rugi atau wang dikembalikan? [protected]

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E
12:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pos Malaysia I didn't receive my parcel yet stated it's signed

Please verify the receiver as its not me,
I had paid for the item yet didn't receive it.

I wan a refund from the sender if your side couldn't get any verification on the status of my parcel.

The parcel have contact numbers on it yet no people contacted me? Is this the services your providing?

I'm very disappointed with the services with no verification of the receiver person.
It was unacceptable.

Please verify and revert on my email earliest.
Your cooperation on this matter is highly appreciated.

Thanks.

Regards,
Ellen chong
[protected]

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Update by Ellenchong
May 16, 2018 12:12 pm EDT

I need an explanation on the missing parcel

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F
6:17 am EDT

Pos Malaysia barang bungkusan tidak diterima

Saya telah membeli barang no tracking EN462175192MY, dan penjual telah pos kan barang saya tersebut pada 7/5/18.dan saya telah buat semkan online barang tersebut telah smpai di pos laju cheras pada 8/5/18.dan pos cheras telah serahkan kepada pos sg besi. Apabila saya membuat tuntutan barang di pos sg besi pihak pos laju beritahu barang saya tiada dan dalam rekod alamat dipindahkan.sedang saya tidak terima sebarang surat/sms/panggilan dari mana2 pihak pos laju. Apabila saya semak semula barang saya telah di hntr semula ke pemilik di pos batu caves. Dan saya terpaksa menanggung kos penghataran semula untuk dapatkan barang saya atas sebab kecuaian staff pos laju.

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J
2:22 am EDT

Pos Malaysia postman's attitude

this posman should be send my parcel into my shop, but he just stay in the car and keep honking outside of my shop and ask receiver to go out get the parcel. my dad just tell him he should come down give the parcel, and then before he leave my shop he keep lessing his car fuel, like showing some unfriendly action. i felt my parcel is unsafe since he done this. i dont think this is how poslaju service his customer. this posman deserve some discipline action.

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D
4:22 am EDT

Pos Malaysia where is my parcel to china? / more than 1 month my china friend never received my parcel

I need poslaju to answer my request ASAP. I can't find the tracking record of my parcel since 20/4/2018. Where is my parcel to China tracking number at RR170744153MY. From the tracking update until 20/4/2018 and no any updates anymore. This is an expensive items which very important. Pls make sure find out where is the parcel?

Contact me at 011-[protected] or [protected]@yahoo.com

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W
9:22 pm EDT

Pos Malaysia product undeliver

pada 2/5/18 saya membuat pos laju ke 2tempat berbeza, Perak dan P. Pinang ( Bukit Mertajam)namun, penghantaran ke P.Pinang tidak berlaku. Penghantaran ke Perak selamat sampai dengan baik. Setelah saya menghubungi pihak pos laju bahagian customer service pada 7/5/18 pada jam 4.30 petang dan mendapat nombor report [protected], namun tidak ada panggilan kembali pada saya sehingga ke hari ini ( 15/5/18 ). saya telah membuat panggilan di tempat pengeposan di Taman Sea SS2, PJ bahagian pos laju juga gagal untuk menghubungi Bukit Mertajam.

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J
3:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pos Malaysia service poslaju lembab

Hello poslaju,

dah seminggu saya tunggu barang saya, dan masih lagi belum post out. Bila call branch and customer service, sorang pun taknak angkat. Bila dah dapat sambung line, pihak poslaju putuskan line pulak. Apa yg susah sgt yer nk jawab call customer? saya cuma nk barang sy di hantar dengan kadar segera. Sudah seminggu lebih, melampau la masih di branch brickfields. Bukan nya jauh sgt nk post kat saya ni. Berharap pos malaysia dan pihak poslaju dapat beri kerjasama dengan elok.

Terima kasih

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Pos Malaysia contacts

Phone numbers

1300 300 300 1300 225 258 More phone numbers

Website

www.pos.com.my

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