PLDT Homelos blinking and displeasing services

Review updated:

Dear pldt,
It's almost one week since the los of our router started blinking. I already went to your main office here in our city. I've stated my complaint there and they told me that they would call me 8-24hours after the talk. It's been 104hours since that day. I tried to call you also and I never recieved any calls from you. Why are you that hard to reach whenever we need help with some technical problems? I am honestly sick of your poor services. We pay well yet you don't entertain our problems immediately. Tch

Feb 17, 2015
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  • He
      Sep 19, 2018

    Dear Sir,
    Re no service fibr.
    Since more than a week we have the LOS light blinking. This happened while additional cables were being put in place.
    We reported the issue to your office in Cabanatuan City, but no response. Follow ups are not even having any effect.
    This is bad service. At least we could get an alternative service like simcard prepaid for the duration of lack of service.
    My account is [protected].

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