Playtika — slotomania

I am so annoyed in the last 2 weeks I have had around 200 sloto cards or ave packs and not received any ones i have needed. I have been waiting for Golden gust for around a.month now and can't get it. I managed to get my coins to over 500 million and now I am below 4 million. What has happened to the good payouts. It seems we are losing more coins instead of gaining some. I am now unable to complete my quest which has annoyed me massively as I am so close to the end. Please explain what is happening with the game lately because I am very close to leaving the game behind me. Thank you in advance.