Menu
Login
I just had my son's youngesst guinea pig die today. The guinea pig was not healthy when I bought him, which I didn't know until it was too late to return him for a refund. This is not first unhealthy animal that I bought from Pet Supplies Plus. I have gone into the store to consider buying an animal and found that the animals had no fod or water. I will not buy my pets from PSP ever again. I am going to register a complaint with their animal buying department tomorrow. When doing business with Pet Supplies Plus, do so with EXTREME CAUTION.
The complaint has been investigated and resolved to the customer’s satisfaction.
If you actually read the receipt there is only a 7 day guarantee when you buy live animals except for feeder fish, mice and rats which have no guarantee since they are food
I completely disagree with this statement although maybe one or two stores may have this issue the majority of the stores have some of the happiest and healthy animals unlike a petco or petsmart who contrary to what you see just kills their animals if they are sick behind the scenes... I recommend if you ever have a issue go to www.petsuppliesplus.com and there is a contact page... I received a response and a solution to my answer in TWO days from the owner of the store I shop at.