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PC Planet SystemsCompany Practice

Review updated:

Some advice based on my experience with this company

First, do read ALL the reviews at sites like

http://www.resellerratings.com/store/PC_Planet_Systems
http://los-angeles.bbb.org/Business-Report/PC-Planet-Systems-LLC-13210671

Second, do expect that you will be filing complaints with your credit card company, with the Better Business Bureau, and elsewhere, such as

https://www.ftccomplaintassistant.gov/
http://ag.ca.gov/contact/complaint_form.php?cmplt=CL

Third, do keep copies of all your interactions with PCPS

Fourth, realize California return law is not favorable to consumers. And don't delay too long in trying to recover from your mistake: your credit card company may not help you if you wait more than 60 days after purchase.

Explanation: The company seems to sell used and discontinued computer equipment to unwary consumers who believe they are buying new equipment OEM. And in my experience, the company will simply ignore most of your attempts to contact them after they have your money.

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Comments

  • Bb
      Oct 19, 2011

    I completely agree. I ordered a motherboard in July 2011 and its now October 2011 and I still do not have the motherboard, nor do I have a refund. So I'm out $92.35 for a board that really wasn't worth that, but their company (ha ha) was the only place I could find it.

    +1 Votes
  • Ni
      Oct 28, 2011

    Add me to the list of those who have been scammed by this ripoff company. I lodged a complaint with Visa today re a defective motherboard I purchased. They stall, don't answer messages and have refused to give me a refund. They are also lying about the fact that they used to be known as pc planet systems in corona, CA. I guess they changed their name to pc planet systems, LLC to avoid the pursuing bloodhounds. I'm sure there are many.

    0 Votes

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