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1.9 393 Reviews

PayPal Complaints Summary

87 Resolved
276 Unresolved
Our verdict: When using services from PayPal with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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PayPal reviews & complaints 393

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Newest PayPal reviews & complaints

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9:37 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

PayPal - payments & credits

I closed my paypal buyer credit card over a year ago, I have been making my payments every month ON TIME online but yet my Credit limit never seems to be getting lower it has once dropped to $265.00 from the $300.00 I owe in a 7 month period i go to pay the next month it then has a $354.00 balance i call them they say im late & was'nt & i have bank...

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10:34 am EDT

PayPal bill paying/harassment

I had tried to pay my paypal card bill online through my paypal account. I had done it many times before. In January of 2008 my account disappeared off my paypal account and I tried calling the customer service number twice to ask where it went and how did they want me to pay. I was put on hold for over twenty minutes both times. And still no satisfaction.

Now I am getting calls many times a day from people wanting their money. I asked how to pay and was told to request a paper invoice. And still I get no satisfaction because the lady on phone said that was something that she could not do. And the website that she gave me won't go through. She needs her money and told me that I was overdue. Granted, I know I owe... but I won't pay over the phone. It is not my fault that they took my access off my paypal account and left me hanging. I will not pay to do them a favor, if they give me no satisfaction. What can be done about this bank and eBay and paypal?

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nothanks!
, US
Aug 17, 2009 7:32 pm EDT

SAME THING HERE FOR NINE DANG MONTHS. WE NEED A LAWYER HERE. STAT.

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Teresa
Myrtle Beach, US
Jan 27, 2009 11:07 pm EST

I am having to same problem. I can't find the link or a web site to pay them. They are calling me from 8:00am in the morning to 9:00pm at night. I am receiving calls about one hour.

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Billy
,
Dec 01, 2008 3:16 pm EST

i have never missed a payment with them now they lowered my credit limit and are calling 6 and 7 times a day im tired of it its not our fault the comsumers that they are in trouble

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Am
,
Nov 08, 2008 10:30 pm EST

I agree about this bank it is awful. I had an account with Lowes and had a credit line enough to buy carpet for 3 rooms in my house. I had lowes come out to measure and it was 35.00 which I out on my card. then I went to order the carpet 3 days later and when I handed them my card they told me I only had 45.00 credit available. Come to find out GE Money Bank cut my credit so I could not buy the carpet. The store looked into this and found that GE Money bank was cutting the credit limits on all of their customers accounts and therefore Lowes sales were dropping because this is the bank they deal with and they are taking the financing away from all of their customers so they cannot charge anything because the bank is in trouble

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Enzomatric
,
Nov 08, 2008 10:04 pm EST

this is happing to me to, I got my card replaced which took them twice to send it over to me, first one was lost in limbo land... anyhow, once I activated the new card in Oct 2008, I couldn't see my account online now, it still shoing Sept 2008. Then collection calls me 3 times a day. I had schedule to pay online but since account# changed so that messed up too. As off today I'm still calling the customer service to fix this. I got put on hold forever. As I'm writing this it's be almost 10mins no one is answering.

ComplaintsBoard
V
6:44 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

PayPal unauthorized billing!

In the beginning of December 2007 I noticed that there were 3 separate charges (direct debit) to my bank card for Skype usage. These charges were pulled from my Business account with PayPal, who can pull money out of your bank account any time they wish. The 3 charges were all completed on the same day - November 29, 2007. One in the amount of $29.95 and two others both for $10.00 each. I quickly contacted my bank and informed them that these were not authorized charges, etc. I also contacted PayPal and was told to change password, etc which I did instantly.

My bank reversed the charges within 5 days. I also closed out the credit card that was on file with PayPal and had my bank put a 'direct debit' hold on my checking account so that these types of transactions would not go through again. I have had that bank account for 6 years and it is a Business Checking account which totally p*sses me off that I had to remedy the situation this way.

So as I'm waiting for PayPal to clear my negative balance I proceed to go in to PayPal and make sure that Skype is turned off - mind you, unlike a lot of the rip-off stories I hear and read from other people about Skype - I did NOT have a Skype account - never signed up, never used it. Anyway, I changed my PayPal password to a very strict password containing random letters and numbers.

Oddly, on December 20, 2007 I get hit again to my PayPal account. This time I don't know anything about it until I get a call from a PayPal representative wanting me to resolve a negative balance of $46.62 for Skype. I am furious! I tell him to look through the History of my account and he will see that I have had fraudulent Skype charges in the past, he agrees and says he will get the situation taken care of.

Here we sit 3 months later and I still have a negative balance of $46.62. I have called PayPal many times, I have emailed, attempted to file charges through their site, etc and NOT A WORD.

This all seems fishy to me seeing as PayPal owns Skype. I changed my password to this incredibly uncrackable password. I am in Network Security, so I guarantee that my computer is locked down from being hacked - it's my business and it's what I do best. I also use a Bio-Metric Fingerprint reader for all logins online so that they can't use Keystroke technology - and yet, my PayPal account mysteriously gets charged again. Tell me this isn't PayPal committing this fraud because I don't see how else it could happen.

I run a business and unfortunately due to it's (PayPal) popularity, I have been unable to use a lot of services or have had to pay extra because I refuse to use PayPal in any form.

I filed an online Fraud Report through the FBI, but nothing ever came out of it.

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Slaime
, US
Mar 23, 2012 2:48 am EDT

I have sold a few widgets on eBay. Granted most of my business was on the river, still made a few sales on eBay. I have a history of almost 100 positive fb. I sold a few items this month, and PayPal is holding my funds for no reason. Oh well, of course they replied to my email listing a bunch of reasons none of which applied to me. One of the items sold, is received by the buyer, who gave me a 5-star positive fb, saying that my packaging was amazing & put it in all caps. Still PayPal is sitting on my money and won't release it.

BEWARE - your money is at risk. Besides, PayPal is not covered by FDIC/FSLIC insurance like the banks do, so if they go belly up, your money is gone. If this ever happens though, I'm throwing a party.

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claudiacco
, IT
Jul 27, 2012 5:58 am EDT

Yesterday I received 10 different SMS alerts, advising me for online transaction on favor of Skype via PayPal.
Somebody hacked into my PayPal, buying almost €500, 00 apparently to Skype!
What scares me is the fact that I haven’t authorized any transaction neither to PayPal or Skype, that my account shows €0 as remain credit without showing any transactions.
PayPal is investigating, I really hope for a positive resolution,
It is a terrible fraud!

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Thinkthisthru
Saratoga Springs, US
Sep 17, 2011 9:34 pm EDT

Ebay does in fact OWN SKYPE AND PAYPAL alto they will TELL you they don't. They do but there are different corporate sets ups. Altho the CEO of ALL of these is the SAME person.
ebay is desperate to SELL Skype since even with these fraud charges Skype is a loser.
And Paypal is FAMOUS for being even MORE unresponsive to customer complaints than ebay--hard to believe such a thing could be true but there it is---and they don't even hand out a phone number to call if you have a problem.
They are also notorious for "Freezing" customers accounts for no reason at all. New user? Frozen. Old but infrequent user? Frozen. Customer makes a complaint? (How DO these "customers" manage to make a complaint when WE can't?)---Account frozen. Make a larger than usual sale? Account frozen IN CASE there is a complaint and the $$$ has to be refunded. Result? Account frozen. Zero out your Paypal balance? Account frozen. Getting close to the holidays? Your account MAY be frozen IF you sell in certain categories to PREVENT you from selling anything that MIGHT be considered "competition" to ebays "Diamond Sellers". The reason that they will give you? Oh you MIGHT make too many sales and you might NOT have anough in your account to REFUND all of the scammers who will then claim your item was NOT AS DESCRIBED and get a no questions asked refund from ebay.
Sooooo---be careful and keep an eye on the Paypal statement! And this is not the ONLY thing they will try and scam you with---I was scammed with allegedly trying to sell a motorcycle---the listing did NOT show up under my ebay listings (I am a seller just not of motorcycles) but surely somehow I would have been charged the FEES at the end---AND penalized when the motorcycle was found to be--fictional. There is a lot of info on this on some ebay FORUMS.

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me33
, US
Jul 15, 2011 5:37 am EDT
Verified customer This comment was posted by a verified customer. Learn more

** UPDATE TO...Skype stole $212 from my account and they used Paypal to do it and now I hear Ebay owns Skype and Paypal. By me33

Pay pal returned my $212.00 and ebay doesn't own Skype. Skype still tried to burn me for $79.00 + $79.00 + $54.00.

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me33
, US
Jul 08, 2011 3:10 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Skype stole $212 from my account and they used Paypal to do it and now I hear Ebay owns Skype and Paypal.

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perfectgifts4u
Largo, US
Jan 27, 2011 6:19 pm EST

I have had the same experience with PayPal/Skype in the last 3 days. It's a nightmare. 9 charges to my PayPal account from Skype. the last 2 while I was on a chat trying to get them to freeze my account. Now they say it was my fault, that I must have used it on a public computer and not logged off properly. I've only made 3 Skype calls in 2 years and all have been from my well protected laptop in my own home. And now PayPal says that I authorized the charges. The only charge I ever authorized was for $10 back when I first signed up. I still had $9.61 left in my account 2 years later. What a ripoff.

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ghollib
, AU
Jun 27, 2010 11:23 pm EDT

I have also been a victim of this fraudulent activity, and have had no resolution from paypal. In fact have been unable to make contact by phone. I have 13 unauthourised skype transactions and have never used skype. I would like to close my pay pal account, but cannot do so because my account has been frozen. Pay pal have lost all credibility and should be held accountable. How many people have been victims of this scam.

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kv711law
Ashland City, US
May 10, 2010 2:48 pm EDT

I have used PayPal for years and trusted them with my money, credit card numbers, personal information, etc.. One day I was notified by PayPal that some "suspicious" activity had occurred on my account. Since then my life has been Hell. The activity was not the result of any purchases, selling, or anything at all on my part. In fact, I had not used PayPal for some time and was surprised to hear from them at all. Someone had breached their security and got access to my bank accounts. Only, that is not the worse- the worse part is the way they have handled the situation. They made me feel like the thief, when it is because of them that anything took place! They told me it was their "policy" to freeze my accounts- not refund my money- and make me wait two weeks for an answer from them whether or not they would return the stolen money. When I sign onto my PayPal Account and check on the status of the dispute- it says they are "Waiting on a response from the Seller"! OMG! What Seller- I Never bought anything! This is just real scary and I no longer even feel safe. My personal information has been breached and not only that- it is their "Policy" to not allow me to close my account until they come to a resolution. In other words, the very people who allowed my personal information to go out- also still have control over the said information.
This is a true outrage.

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GG7
Atlanta, US
Jan 05, 2010 10:32 am EST

This has just happened to me as well. Just before Christmas, four $10 charges appeared as debit card transactions at the same time. I called my bank and they removed them, and I had them change my account number and issue a new debit card.

Well, I just logged on to my checking account and there are four MORE charges for $10! I received my new debit card over the weekend but hadn't had a chance to activate it yet. The old debit card number shouldn't have worked. How did these new fraudulent charges go through after I canceled the old account?!

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Upset in CT
Trumbull, US
Oct 09, 2009 10:27 am EDT

My Skype account was also hijacked. The perpetrator (not me or anyone authorized by me) used up all of my existing Skype credits in a series of 18 separate calls to Taiwan which took place over the course of about 72 minutes. This apparently triggered a recharge of my account, but instead of the $10 recharge that should have happened, there were two $25 recharges. I reported the two $25 recharges to Skype and to PayPal as fraudulent transactions and neither company has yet resolved the problem. PayPal says it's Skype's problem and Skype says it's my problem, even though Skype did nothing to detect the fraudulent activity and erroneously recharged my account in the wrong amounts (their policy says that your initial recharge amount will be used for subsequent recharges, and in my case that was $10 not $50). This is very suspicious since the two companies are both owned by ebay and one has the ability to fund the other. A little too symbiotic, if you know what I mean. The FTC and the CPC should demand greater consumer protection.

ComplaintsBoard
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4:18 am EST
Resolved
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PayPal beware - notification of limited account access! - phishing mail!

Dear PayPal customer,

PayPal is pleased to notify our customers that we have successfully upgraded to a more secure and encrypted SSL servers to serve our esteemed customers for a better and more efficient services in the year 2008.

Due to this recent upgrade you are requested to upgrade your account information by following the reference below, using our new secure and safe SSL servers.

To validate your PayPal account click on the following link:
https://www.paypal.com/

This email has being send to all our PayPal customers, and it is compulsory to follow as failure to verify account details will lead to account suspension.

Thank you,
PayPal Security Team.

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Joseph Spencer
, US
Jun 11, 2017 1:16 pm EDT

PayPal has no care for you even after several months or years.

If you have been banned, it is best to go stealth using this guide: https://www.slideshare.net/AuctionEssistance/ebay-incognitostealth

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Joseph Spencer
, US
Nov 08, 2016 5:44 pm EST

I agree, PayPal limited my account for no apparent reason. Gave me no appeal or exact reason why. I had to resort to going stealth with the help of Auction Essistance.

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JoJoKinkaid
Beverly Hills, US
Aug 17, 2009 10:50 pm EDT

There is a forum I found on the internet that is free, and helps with Ebay, PayPal, business and the law. Just post any question, the experts will answer it if it has not already been answered!

The forum has a lot of expert advice on it. http://www.modeeworld.com/forums I found advice there about how to avoid EBAY suspensions, get past PayPal limitations, also lots of detailed help on creating your own business, getting past trademark violations, VERO and lots more. Plus general advice on how best to sell on EBAY, what sells the best, how to get the best price for your product, really everything related to EBAY and internet business.

Also advice about how EBAY really works and how PayPal really works. The inside scoop.

Beautiful forum. I was made a moderator of the forum and I love it!

ComplaintsBoard
V
3:49 am EST
Resolved
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PayPal paypal phishing email

Please Update Your Informations!

Dear Member PayPal,

To complete your PayPal account, you must click the link below and enter your password on the following page to confirm your email address.

Click here to activate your account

Your new PayPal account makes sending online payments fast, easy, and secure. With over 150 million members, it's the best way to:

* Buy from an online auction
* Pay on a merchant website
* Send money to anyone with an email address

Confirm your email now to make sure you can use your PayPal account the next time you make a purchase.
You can also confirm your email address by logging into your PayPal account at https://www.paypal.com/row/. Click on the "Confirm email" link in the Activate Account box and then enter this confirmation number: [protected]-1481

Thank you for using PayPal!
The PayPal Team

Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and choose the Help link located in the top right corner of any PayPal page.

To receive email notifications in plain text instead of HTML, update your preferences here.

Copyright © [protected] PayPal. All rights reserved.

Consumer advisory- PayPal Pte. Ltd., the holder of PayPal’s stored value
facility, does not require the approval of the Monetary Authority of Singapore.
Users are advised to read the terms and conditions carefully.

PayPal Email ID PP468

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cyril billy herold
,
Mar 02, 2008 10:13 pm EST

Please send my email confirmation number and i don't know where i can that so that i can activate my account. It is already i month i didn't receive my confirmation number. my paypal ID is:
cyrilbillyh@domain.com

Please send confirmation number to my email:
comfortinghands7@rediffmail.com

As all my payments are pending. I already gave 4 mails i didn't receive any response. Hope you help me out of this problem.
Thank you.

ComplaintsBoard
V
12:00 am EDT

PayPal worst account ever involved with!

Can't access the website to make payment on GE/paypal account and payment has to be 3 days from date you enter it before they withdraw the funds from checking account therefore making you late and fees charged. Worst account ever involved with... can't access any info on paypal either to see what payment due is or when.

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thaegg
, US
Mar 24, 2014 9:06 pm EDT

I agree with everything you all are saying, I called in to see how much the interest rate was on this card and they told me 26.99%, because I have been paying on time and never late, and have been a customer for over 10 years, and I asked them about lowering the interest rate and they told me no, they can't do that, when I pay this $520 off, they won't have to worry about me, never again using their card or services. Totally rude people

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disgraced gym rat
Topeka, US
Jan 11, 2012 1:09 am EST
Verified customer This comment was posted by a verified customer. Learn more

Terrible - account - worst system to work with, paypal is UN organized!

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SuperVepr
Redneckville, US
Jun 26, 2009 10:27 am EDT

My wife had her Paypal account compromised and someone went on a shopping spree. Our bank was pretty cool about it but Paypal was no help and couldn't have cared less. She killed the account and we will never use one again.

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S. G.
Topeka, US
Jun 26, 2009 10:16 am EDT

I have had a late fee every time I have sent them a check. Mabe slow mail ? I dont think so! This time I sent a check the same day I got the bill, payed in full. Now, I just got a statement that says I am payed in full but for some reason I owe them $0.10 a dime! I think they are expecting me to put the statement in the trash so they can charge me a late fee on that dime! This is un-real, and like you all, I cant access my account it is invalid, The hell it is. How much of my time is that dime worth fighting for ? Its not. The stamp, the check, not an issue. The late fee they are going to want to Zap me with If I dont do any thing is an issue. Now, I dont think, I know they are crooks. That is 3 out of 3 times they have been payed in full and still they think I owe money. S.G.

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1389jean
, US
Feb 21, 2009 3:03 am EST

PAYPAL GE IS MAKING YOU LOOK REAL REAL BAD

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1389jean
, US
Feb 21, 2009 2:57 am EST

can never get through to GE.i want to check my account balance.
i'm suprised a big company like eBAY puts up with this.
if GE can't handle all this then get the hell out.

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valamyot
Tampa, US
Feb 20, 2009 3:39 pm EST

I agree! I signed up thinking that I would be able to use my PayPal account to pay towards the card. NOT SO! What is the point? You can't make payments online. You can only get limited information about your account. You have to write in to get more information, you can't even call! The worst credit card experience I have had.

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Electric_Cowboy
Portland, US
Jan 25, 2009 12:46 pm EST

I agree these guys are scammers! I just tried to pay my bill online... can't do it. They have no way of letting you do it. Then called and tried to pay, they wanted to charge me a $15 processing fee! What a load of horse crap!

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scotbear8175
,
Nov 05, 2008 1:31 pm EST

Same as others -but- In my case, due to medical bills (thousands) I am in the process of bankruptcy and originally the GEmoneybank was not going to be part of it. I WAS going to pay off the $1, 700. Not now! I just called the lawyer and had her ADD the account to the few others.

They lost even more money by being greedy. Too bad---so sad.ff21b

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mike hinshaw
,
Jul 18, 2008 3:04 am EDT

I've been trying to make my payment for over an hour now & can't locate the website. Last month I was late do to this. Sure know how to scam customers, don't they? I will be more than happy to join any class action.
Meanwhile, I will continue to attempt to make this month's payment & they will probably succeed in dinging me for another late payment. Let's organize!

Thanks.

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12:00 am EDT
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PayPal don't trust, don't click!

Just received this email from PayPal Security Center:

Dear valued PayPal member,

It has come to our attention that your PayPal account information needs to be updated as part of our continuing commitment to protect your account and to reduce the instance of fraud on our website. If you could please take 5-10 minutes out of your online experience and update your personal records you will not run into any future problems with the online service.

However, failure to update your records will result in account suspension. Please update your records on or before August 15, 2007.

Once you have updated your account records, your PayPal session will not be interrupted and will continue as normal.

To update your PayPal records click on the following link:
http://0x51.0xc0903/secure/online/users_online/index.php

Thank You.
PayPal Update Team

BEWARE! DON'T TRUST! IT'S SCAM!

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12:00 am EDT

PayPal fraudulent purchases thru my paypal account

I received a letter stating someone has tried to purchase something with my criteria. I dont' know who it is or how they got my information. I am going to the police with this. Please check your records and send e-mail the copy of application that was done in my name so I may take it to the police when I file a complaint. The address on the credit report was P.O. Box 981404, El Paso, TX 79998.

Mary T. Gallup
[protected]@YAHOO.COM

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12:00 am EDT

PayPal misleading safety feeling

Of course everyone knows that ebay created paypal as a means of collecting money for transactions. What everyone doesn't do is read the end user agreement from paypal to know that they have a disclaimer for every possible situation that doesn't favor the seller or the buyer but themselves. Believe me, if paypal has a dispute they will do everything to resolve it unless they are at fault. They do not offer ANY of the protection that they advertise. They simply instruct you on what to do so that you MIGHT win a dispute.

I found this out after learning that paypal doesn't confirm credit cards so if you accept a payment from paypal and the person disputes the charges, then you will be responsible for the chargeback and fees. Simply put, they don't verify anything and they don't protect anyone but themselves.

I will never use ebay or paypal ever again and you should only do so at your own risk. With all the advertisements stating safe this and protection that i was misled into feeling safe with their online transactions. Learn from my mistake, it cost me $202.26 and harassment from a collection agency as well as degradation to my credit report.

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susan robbins
,
Mar 25, 2008 12:08 pm EDT

Please send me an affidavit to fill out so I can get a refund for fabric that never arrived.Item #[protected].
Label package number is #[protected] 10 shipped via usps.
Purchased from Metrohouse Design, Ray Pepitone.
Thank you, Susan Robbins
magicrobbins@comcast.net
[protected]

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ELSA BLACKBEARD
,
Nov 08, 2007 7:18 pm EST

I am very angry with Nationwide Campus because I made a purchase of Hair products on the 17/09/07 and paid an amount of $142.84 Australian Dollars. My Paypal reference number was [protected]. I have not received the goods and only 1 email from Candice at Nationwide campus who was checking into the order. To date nothing was received. I told them that I was going to contact you for reimbursement of my money or delivery of my goods.

Can you please advise me what I should do now as I thought paying by Paypal was a very secured site.

Regards,
Elsa.

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Massimo Gorietti
,
Oct 12, 2007 6:51 am EDT

What can I do about a vendor that I paid and never received the package and will not return my money.

Spoke to the vendor two times and now he will not answer be back the name is (Randy Wong) from scooterparts4less the item was
99 dollars the vendor stated that the part was delivered but we never received what do I do I want my money back. Give me advice how to get back my money!

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12:00 am EST
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PayPal paypal scam emails

If you ever receive these emails, they are email scams and they want you to click a link within the email so the can steal your personal information.

----- Original Message -----
From: [protected]@PayPal.com
To: To [protected]@hotmail.com
Sent: Wednesday, February 07, 2007 8:19 PM
Subject: Your payment to [protected]@diamondjewelry.com has been sent

Dear PayPal Member,

This email confirms that you have paid DIAMONDJEWELRY Inc.

([protected]@diamondjewelry.com) $325.00 USD using PayPal.

This credit card transaction will appear on your bill as "PAYPAL DIAMONDJEWELRY*".

--------------------------------------------------------------------------------
PayPal Shopping Cart Contents

Item Name: 14kt yellow and white gold necklace
Quantity: 1

Total: $305.00 USD

Cart Subtotal: $305.00 USD
Shipping Charge: $20.00 USD
Cart Total: $325.00 USD

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Shipping Information

Shipping Info: Charles Edwards
1015 Pleasant St
Rehoboth, MA 02769
United States

Address Status: Unconfirmed

--------------------------------------------------------------------------------
If you haven't authorized this charge, click the link below to cancel the payment and get a full refund.

Dispute Transaction

Thank you for using PayPal!
The PayPal Team
Please do not reply to this e-mail. Mail sent to this address cannot be answered. For assistance, log in to your PayPal account and choose the "Help" link in the footer of any page.

PayPal Email ID PP120.

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csmlrm
San Jose, US
Jul 22, 2012 3:08 pm EDT

Hi, After readinhg all this from other members as a wife i was so upset as to why my husband would give someone else a necklace.I was mad at the time but now i understand that people can and will be so cruell to hurt and steal from people almost breaking up a marrage which i have devoted 35 yrs to.Its hurtfull.If you do find thuis person please make sure he is punished and let him think about all the people he has hurt along the way theres no excuse to do this.
Thank You,
Craig and Lori McClarnon
scamed out of 325.00
phone-[protected] or [protected]

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tonydgj11
Frankfort, US
Mar 15, 2010 8:40 pm EDT

I own diamondjewelry.com and there was a scammer that coppied the name of this site and people who bought items at diamondjewelry.net never realized the difference of the .com versus the .net. They bought items on .net but the website proclaimed it was a .com site. 3 years later this scammer was never found and my reputation is still compromised! I can be reached at info@distinctivegold.com

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hellocharlee
, CA
Sep 06, 2009 3:01 pm EDT

PAYPAL WONT DO SQUAT TO HELP YOU... WHY? BECAUSE THEY MAKE MONEY FROM THE SCAMS ... DONT BE FOOLED INTO THINKING YOUR SAFE WITH PAYPAL OR THEY SIDE WITH YOU WHEN YOUVE BEEN SCAMMED

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Cristian
,
Sep 05, 2008 4:27 am EDT

Yes it is true what the guys say above.
THERE ARE PHISHING MAILS !

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J. B.
,
Dec 11, 2007 11:00 am EST

Stefan is correct this is a phishing letter and should not be listed in the Amazon.com Complaints section. It would be impossible for Amazon.com, along with millions of businesses online, to control the phishing scams that circulate daily through the vast web vortex.

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james k miller
,
Jul 14, 2007 3:12 pm EDT

I did not purchase anything from diamond jewelry inc. Why they continue charging me? Help smb!

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Crystal Schnoor
,
Apr 12, 2007 6:08 am EDT

Have not bought anything from pay pal in 4 years will be canceling account, Hopefully not to late!

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Stefan Volrath
,
Mar 27, 2007 2:30 pm EDT

That's not from Amazon.com, that's just a phishing letter. If you click the link, you can cheerfully give a bunch of scammers in Nigeria your credit card information or PayPal password.

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Anne Smith
,
Mar 04, 2007 9:53 pm EST

INFO on Charles Edwards, the person this "necklace" is being shipped to:

Charles Edwards
3 Pleasant St
Rehoboth, MA
[protected]

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Anna
,
Mar 03, 2007 6:21 am EST

Here is the response that I have received from PayPal:

Dear Anna,

We appreciate you bringing this suspicious email to our attention.

Commonly referred to as 'phishing', these emails are sent by fraudsters in an attempt to collect sensitive personal or financial information from the recipients. PayPal takes phishing threats seriously - our fraud prevention specialists are working 24/7 to help protect you and enable the community to stay safe.

After review, we can confirm that the email you received was not sent by PayPal. Any website which may be linked to this email is not authorized or used by PayPal.

Our fraud prevention team is working to disable any website linked to this email. In the meantime, please do not enter any information into this website. If you have already done so, you should immediately log into your PayPal account and change your password, as well as your security questions and answers. We also recommend that you contact your bank and credit card company immediately.

If you notice any unauthorized activity on your PayPal account, please report it to us by following the instructions below:

1. Log into your account at https://www.paypal.com
2. Select the "Resolution Center" subtab.
3. Click "Report a Problem."
4. Select "Unauthorized transaction," and then click "Continue."
5. Enter or select the transaction ID for the transaction you would like to dispute, and then click "Continue."
6. Complete the report for Unauthorized Use on a PayPal Account, and then click "Continue."
7. Confirm that the claim is correct, and then click "Submit."

If you have any doubt whether an email is really from PayPal, forward the message to spoof@paypal.com

To learn more on protecting your information, click the "Security Center" link located at the top right hand corner of any PayPal website page.

----------------------------------------------------------------

Important: PayPal and its representatives will NEVER ask you to reveal your password. There are NO EXCEPTIONS to this policy. If anyone claiming to work for PayPal asks for your password under any circumstances, by email or by phone, please refuse and immediately contact us via our secure webform online.

Sincerely,
Nick
Protection Services Department
PayPal, an eBay Company

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J
12:00 am EST

PayPal I was ripped off by pay pal!

I sent my friend $180.00. He lives in Brazil and after waiting for the check for 2 months, he finally received it only to learn that he could not cash it anywhere in Brazil.

Why would paypal send him a check he could not cash? They knew it!

My friend even tried cashing it at a Citibank and could not.

Both of us have called and written paypal many times and after many different excuses, have not had any success in getting my money returned to my checking account (where it was withdrawn).

PAY PAL IS DISHONEST AND SOMETHING NEEDS TO BE DONE ABOUT THEM!

I am going elsewhere on the internet to complain. I will do whatever it takes!

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USA#1
, US
Jan 29, 2016 12:48 am EST

Oh my GOD Paypal does not and WILL NOT send checks to people for you, you are an 1diot and this is a false complaint.

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leung cheng
,
Nov 24, 2008 12:20 am EST

just send your complaint here http://www.ic3.gov
Goodluck!

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Peter Thornhill
,
Feb 07, 2007 9:29 am EST

Pay Pal are the ### of the earth, Rip Off is all they do.

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12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

PayPal slow money transfer

I had sold some items on ebay and the buyer pays for shipping. When I wanted to get the money out i couldn't. They made me pay shipping and wait tell the items got their, before they would let me have the money. I over drew my checking account 300 dollars. Now I sold some more stuff and they limited my account again for no reason. They don't want to solve this problem. I called at least once a day and get no ware. They say they send me emails but I have nothing in my inbox. I would tell someone not to use them if they need the money quick. It takes at least two weeks.

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PayPal - no response for emails!

I have a PayPal account for my ID [protected]@hotmail.com, I have recently withdrawn money using the check facility to my country India, Well the check as not reached me as yet, not does paypal is telling me the status they have just given me a reason that your check has been dispatched and now we don't know where it is. Also I have been mailing them from...

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PayPal Customer Reviews Overview

PayPal is a popular online payment system that has been around since 1998. It is a secure and convenient way to send and receive money online. The platform has received numerous positive reviews from users who appreciate its ease of use, security, and reliability.

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PayPal In-depth Review

User Experience:

PayPal's website design and navigation are user-friendly, making it easy to find the necessary information and access account features. The account registration process is straightforward, requiring only basic personal information. Sending and receiving payments is a breeze, with a simple and intuitive interface. The mobile app provides convenient functionality, allowing users to manage their accounts on the go.

Security and Privacy:

PayPal takes account security seriously, implementing measures such as two-factor authentication and encryption to protect user information. Their fraud protection system helps detect and prevent unauthorized transactions. The privacy policy ensures that user data is handled responsibly and protected from misuse.

Payment Options:

PayPal accepts various payment methods, including credit and debit cards, bank transfers, and PayPal balance. They also offer international payment support, allowing users to send and receive payments globally. Currency conversion rates and fees are transparently displayed, ensuring users are aware of any additional costs.

Customer Support:

PayPal provides reliable customer support, with availability and responsiveness across multiple channels. Users can reach out for assistance via phone, email, or live chat. Issues and disputes are handled efficiently, with a focus on resolving them in a fair and satisfactory manner.

Fees and Pricing:

Transaction fees for sending and receiving payments are reasonable and competitive. Currency conversion fees are clearly stated, enabling users to make informed decisions. Additional service charges, if applicable, are disclosed upfront to avoid any surprises.

Integration and Compatibility:

PayPal seamlessly integrates with various e-commerce platforms and websites, making it convenient for businesses to accept payments. It is compatible with different operating systems and devices, ensuring a smooth user experience across platforms.

Business Tools and Features:

PayPal offers a range of business tools and features, including invoicing and billing services, subscription and recurring payments, and reporting and analytics. These tools help businesses streamline their operations and manage their finances effectively.

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PayPal is available in numerous countries, allowing users worldwide to access its services. Multilingual support ensures that language barriers are not a hindrance. Cross-border transactions are supported, facilitating international commerce.

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With a solid company history and background, PayPal has established itself as a trusted and reliable payment service provider. User reviews and ratings reflect positive experiences, further enhancing its reputation. Partnerships and associations with reputable organizations add to its credibility.

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In addition to its core services, PayPal offers additional services such as PayPal Credit and financing options, making it convenient for users to make purchases. Money transfer services enable users to send funds to friends and family. PayPal also supports charitable donations and fundraising efforts, contributing to social causes.

Limitations and Drawbacks:

PayPal has certain limitations and drawbacks, including transaction limits and restrictions, which may affect high-volume users. Account freezing or suspension policies are in place to ensure security but may cause inconvenience in certain situations. Potential delays in withdrawals or transfers can occur, although they are generally resolved promptly.

Overall Satisfaction and Recommendation:

Overall, PayPal provides a positive user experience with its user-friendly interface, robust security measures, and wide range of features. I would highly recommend PayPal to others for its reliability and convenience. However, there is always room for improvement, such as faster resolution of disputes and more flexibility in account restrictions.

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