Paypal Skype / unauthorized billing!
In the beginning of December 2007 I noticed that there were 3 separate charges (direct debit) to my bank card for Skype usage. These charges were pulled from my Business account with PayPal, who can pull money out of your bank account any time they wish. The 3 charges were all completed on the same day - November 29, 2007. One in the amount of $29.95 and two others both for $10.00 each. I quickly contacted my bank and informed them that these were not authorized charges, etc. I also contacted PayPal and was told to change password, etc which I did instantly.
My bank reversed the charges within 5 days. I also closed out the credit card that was on file with PayPal and had my bank put a 'direct debit' hold on my checking account so that these types of transactions would not go through again. I have had that bank account for 6 years and it is a Business Checking account which totally p*sses me off that I had to remedy the situation this way.
So as I'm waiting for PayPal to clear my negative balance I proceed to go in to PayPal and make sure that Skype is turned off - mind you, unlike a lot of the rip-off stories I hear and read from other people about Skype - I did NOT have a Skype account - never signed up, never used it. Anyway, I changed my PayPal password to a very strict password containing random letters and numbers.
Oddly, on December 20, 2007 I get hit again to my PayPal account. This time I don't know anything about it until I get a call from a PayPal representative wanting me to resolve a negative balance of $46.62 for Skype. I am furious! I tell him to look through the History of my account and he will see that I have had fraudulent Skype charges in the past, he agrees and says he will get the situation taken care of.
Here we sit 3 months later and I still have a negative balance of $46.62. I have called PayPal many times, I have emailed, attempted to file charges through their site, etc and NOT A WORD.
This all seems fishy to me seeing as PayPal owns Skype. I changed my password to this incredibly uncrackable password. I am in Network Security, so I guarantee that my computer is locked down from being hacked - it's my business and it's what I do best. I also use a Bio-Metric Fingerprint reader for all logins online so that they can't use Keystroke technology - and yet, my PayPal account mysteriously gets charged again. Tell me this isn't PayPal committing this fraud because I don't see how else it could happen.
I run a business and unfortunately due to it's (PayPal) popularity, I have been unable to use a lot of services or have had to pay extra because I refuse to use PayPal in any form.
I filed an online Fraud Report through the FBI, but nothing ever came out of it.
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