SUBMIT A COMPLAINT

Passport / non delivery of my passport-wrong entry

Priya s, oct03,, 2010

d/o. m. selvam,

No.19/558, 8th street, 3rd cross,

Sivagami ammaiyar colony,

Sharma nagar,

Vyasarpadi,

Chennai - 600 039.


Respected sir,

sub: non-delivery of my passport - wrong entry in delivery report -

request for investigation and necessary action - regarding.

ref: priya selvam - file ref. no. a007883/10 of chennai passport office - dispatched on [protected] - reg. no. s31331 - speed post - et559263310in.


I am permanently residing at the above said address, door no: no.19/558, 8th street, 3rd cross, sivagami ammaiyar colony, sharma nagar, vyasarpadi, chennai 600039, I am a graduate in bachelor of physiotherapy and in pursuance of my professional advancement I have to appear an examination which will be held in singapore, therefore I had applied for passport with the regional passport office at chennai.


when I verified on website of the passport office regarding my passport application status the following details were reflected on the internet thus, “... your passport has been dispatched on 01/06/2010 rg. no:s31331”. after that I had visited the passport office on 11/08/2010 and informed the officer that though it is shown in the internet that my passport has been dispatched but I am not delivered with the passport till date, were was directed to approach concerned post office at vyasarpadi

Then I proceeded to vysarpadi post office about 4.00pm on the same day, where I furnished the said despatched reg. no:s31331 but the staff members of that post office insisted me to produce the exact speed post no. i.e. et559263310in which I collected from the speed post office at greams road subsequently.


again I had visited the passport office on 12/08/2010 where I demanded to furnish me the above said etnumber but the officials of passport office redirected me to approach me greams road speed post office then I had approached the staff at greams road speed post office where the staff member very kindly helped me and given the said et number, et559263310in and adviced me to approach speed post business office at the first floor in the same building. then I had met the staff of speed post business office and expressed about the non delivery of my passport, where I was adviced to fill up a form regarding the grievance. after the receipt of my filled for the speed post business office staff member had helped me and given the xerox copy of delivery detail of my passport.


the speed post business office staff adviced me to approach the perambur post master and contact the post man by the name e. devakumar and if the response from the side of either from e. devakumar or from the postmaster, I was further advised to call back to the speed post office at the greams road on its telephone numbers [protected] and [protected]. there after I had gone to the perambur post office in the morning on 13/08/2010 and approached the post master and shown the xerox copy given by the office at greams road in which serial number 158, there appeared an entry of delivery and someone signed as priya selvam which is not my signature. the post master at perambur post office immediately called on the post man e. devakumar and enquired him in front of me and my father mr. selvam for which the post man e. devakumar blinked his eyes and he was very negligent in answering to the question put by the post master at perambur. thereafter the post master advised me and my father to come back on the next day morning on 14/08/2010, when I visited the post office again on 14/08/2010 about 10.00am where I received no proper response from the side of the post master or the said e. devakumar my hue and cry for my passport were gone in vain.


therefore I earnestly request your good office please to order for a detailed enquiry in to the handling of my passport delivery, and help me to get my passport and take necessary action against the delinquent post man e. devakumar and do me the needful.


Yours sincerely

priya. s

Passport

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