Review updated:

I ordered 2 window regulators on The website advertised that the parts were in stock and ready to ship within 24 hours. My Visa was charged the full amount, promptly. After not receiving a "tracking number" via email, as promised, I called daily to the "customer service" department (which is nothing more than a call center with untrained idiots running it). Each time, they indicated my order was set to ship out that day and I'd get a tracking number later via email once it ships. 10 days later, after receiving the same story repeatedly, I canceled the order. The person said again I'd get an email with those details. I never received the email; I called again to verify cancellation and was told it didn't get canceled. I canceled the order again. I filed a dispute with my credit card issuer. These folks have nothing more than a theft ring set up. I'd rather have paid more and gotten a quality part and excellent customer service from a legit local business than have to have gone through 2 weeks of hassle with these frauds. Stay away from or; they're thieves!

Sort by: UpDate | Rating


  • Th
      Oct 08, 2008

    agree that Partstrain are crooks.

    I ordered a part from them and they signed me up without my permission
    to a shoppers discount and charged my credit card $10 a month for eight months
    and I never noticed this charge until I stopped using that credit card. They
    will never refund anything back. I sent them all the info more then once and
    I never hear back. Isn't this some sort of fraud that I could report to the
    district attorney in there are or the inspector general.

    0 Votes

Post your comment