PartSelect — Dryer parts
I have purchased some parts for my dryer from this online shop over a month ago and I haven't received anything yet. PartSelect is a total scam website, every time I contacted them they claimed my order was on its way, but there was no tracking number! I asked for a tracking number and they promised I'll get one, but then they just stopped replying. I know they never shipped anything and everything they told me was just a lie. I demand a full refund and it's better for them to give my money back. Online shipping isn't safe, there are too many scam companies out there and PartSelect is a perfect example. Terrible!!
PartSelect Customer Care's Response, Jan 26, 2017
Dear Customer, your complaint concerns us however it does not include any information regarding the order. Without it, I am unable to assist with identify the order and help correct the issues you are stating above. If the part is on order from the manufacturer, then we do need to wait for it. If you decide to cancel, then you may do so any time before it ships out to you. If the order did ship to you and never arrive then we can do a Lost in Shipping investigation and help you get a refund or reshipment. If you would like to take care of this ASAP, then please call our customer support line at [protected]. Best Regards, Kevin G, Part Select