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Paradise Galleries / Flitter doll / Out of stock doll!

1 NH, United States

I ordered a doll from Paradise Galleries for my daughter for a Christmas gift on Dec. 2nd. I got an e-mail confirming my order that evening. On Dec. 16 I sent the company an e-mail to see if my order had been sent yet. I figured they would tell me that it is in transit. The next day, Dec. 17, I got an e-mail telling me that the doll I ordered was out of stock and they would not be getting anymore. I never received anything to let me know it was out of stock so that I could order something similar or make other arrangements for my daughter's Christmas present. I've been waiting for over 2 weeks for the doll to come in the mail not knowing that I would never get it because it was out of stock. This has left me scrambling to find something to replace it for my daughter's Christmas gift. I called Paradise Galleries and asked why I wasn't informed that the doll was out of stock and she told me that they MAILED me a letter to let me know the doll was out of stock and I should get it in a couple of days... ARE YOU KIDDING ME!!! So I will probably receive a letter on Christmas Eve telling me that the doll I order for my daughter on Dec. 2 is OUT OF STOCK!!! Why would a company that received an order via internet send a letter in the mail to let me know of a problem with my order? I even ordered the doll after a friend had told me that there were complaints about this company. I figured that there are people out there that complain about everything and it would be fine, I would give them the benefit of the doubt. I was very wrong and wouldn't recommend this company!! Sincerely, ANGRY PARADISE GALLERIES CUSTOMER!!


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