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Fishpond

www.fishpond.com.au

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1.0 8 Complaints
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Fishpond Complaints 8

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7:22 am EDT
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Fishpond Disappointed with Fishpond: Slow Shipping and Wrong Product Sent

I was so excited to get my order from Fishpond, but I gotta say, I'm pretty disappointed. It took over two weeks for my package to arrive, which is way too long in my opinion. And when it finally did arrive, I was bummed to see that they sent me the wrong thing! I ordered a specific brand name, but they sent me something else entirely. Not cool, Fishpond. Not cool.

But I will say, the website itself is pretty easy to navigate. And they have a decent selection of products. So if they can get their act together with the shipping and make sure they're sending the right stuff, I might consider ordering from them again. But for now, I'm pretty hesitant.

Overall, I'd say Fishpond is just okay. They've got some good stuff, but their shipping and attention to detail could use some work.

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6:57 am EDT
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Fishpond Disappointing Experience with Fishpond: Order Not Delivered, Money Taken

I gotta say, I'm pretty disappointed with Fishpond. They took my money and I haven't seen hide nor hair of my order. I'm thinking about reporting them to the ACCC, because this is just not on. I mean, what kind of business takes your money and then disappears? It's just not right. I'm really hoping that they'll come through and deliver my order soon, but at this point, I'm not holding my breath. I just wish they were more upfront about their shipping times and whatnot. It's frustrating to be left in the dark like this.

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5:17 am EDT
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Fishpond Fishpond Review: Total Scam, Lost Money, No Refund, Don't Recommend

So, I ordered some stuff from Fishpond and it never showed up. I'm pretty bummed about it, especially since I lost some cash in the process. I tried to get a refund, but they're being super difficult about it. Honestly, I wouldn't recommend this site to anyone. It seems like a total scam to me. Save yourself the trouble and shop somewhere else.

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Is Fishpond Legit?

Fishpond earns a trustworthiness rating of 81%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates Fishpond highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about Fishpond to understand what to expect from them.

Fishpond.com.au has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Fishpond.com.au has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Fishpond have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Fishpond.com.au appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • Fishpond's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
  • The website associated with Fishpond sells gift cards, but it's important to be cautious when making a purchase. Verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method.
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Fishpond Fishpond Review: Total Rip-Off, No Product Received, Terrible Customer Service

Fishpond is a total rip-off! They took my money and never sent me the product I ordered. When I tried to contact them about it, they completely ignored me. I wouldn't recommend buying anything from them, ever. It's a complete waste of time and money.

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Fishpond Fishpond Review: No Customer Service, No Tracking Info, and My Book Never Arrived - Avoid at All Costs!

Yo, listen up peeps! I gotta tell you about my experience with Fishpond. So, I ordered a book from them, right? And guess what? It never showed up! Can you believe that? So, I tried to contact them, but there was no email or phone number to be found. Like, what kind of company doesn't have customer service? It's crazy, man.

Anyway, I was getting pretty frustrated, so I had to take matters into my own hands. I filed a claim with my credit card company, and they sorted it out for me. But seriously, I wouldn't recommend using Fishpond if you want to avoid all this hassle. It's just not worth it, you know?

Oh, and another thing - there was no tracking info for my order. Like, how am I supposed to know where my book is if there's no way to track it? It's just not good enough, Fishpond. You need to step up your game if you want to compete with the big boys.

So, to sum up - avoid Fishpond like the plague. They have no customer service, no tracking info, and my book never arrived. It's just not worth the risk, my friends.

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Fishpond Disappointing Customer Service Experience with Fishpond: Wrong Item Sent and No Response to Email

So, I ordered something from Fishpond, but they sent me the wrong thing. I was pretty bummed out about it, but I figured I'd just call customer service and see what they could do. The person on the phone told me I had to send the item back myself (which was a bummer because it cost me money), and then they would "see" what they could do. I wasn't really sure what that meant, but I went ahead and shipped it back anyway.

After a few days, I still hadn't heard anything from Fishpond, so I decided to send them an email asking for a mailing label. I figured that would make things easier for me, and I wouldn't have to spend any more money. But, unfortunately, they never replied to my email. I was pretty frustrated at this point, and I wasn't sure what to do.

Luckily, I was able to get my money back through Visa. They were really helpful and understanding, and they were able to credit my account pretty quickly. I was really relieved when I saw that money back in my account.

Overall, I'm not super impressed with Fishpond. I understand that mistakes happen, but I feel like they could have done more to help me out. It was frustrating to have to pay for shipping myself, and it was even more frustrating when they didn't respond to my email. I'm glad I was able to get my money back, but I don't think I'll be ordering from Fishpond again anytime soon.

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Fishpond Fishpond's Poor Delivery and Customer Service for CD Purchase

So, I bought a CD from Fishpond on May 30th, and it said it was in stock. I got an email on June 8th saying it was sent, but it's almost the end of June now and I still haven't gotten it. Like, seriously? It's just a CD, it shouldn't take this long. I tried to contact them, but no one's gotten back to me, not even with a tracking number. This is ridiculous. I'm thinking about going to the ACCC because this is just a joke.

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Fishpond Bad Experience with Fishpond: Received Wrong Item and No Buyer Protection

Fishpond is a website that I recently had a bad experience with. I ordered 5 new RDX fighting pants, but unfortunately, I received junk instead. The worst part is that the pants I received were not even RDX pants! I was very disappointed with my purchase and felt like I had been scammed.

To make matters worse, PayPal did not protect me as a buyer. I was responsible for shipping the wrong item back to Fishpond, and I had to pay a lot of money to ship it overseas. My invoice ID was [protected], and the amount I paid was $269.45.

I know that Fishpond's customer service team will come up with some answer, but I have proof of my invoice and PayPal transaction. I don't recommend this site at all, and I feel like I donated my money to them.

Overall, I would advise anyone to be cautious when shopping on Fishpond. They may not send you the right item, and you could end up paying a lot of money for nothing. It's a shame because I was really looking forward to receiving my RDX pants, but instead, I got junk.

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Overview of Fishpond complaint handling

Fishpond reviews first appeared on Complaints Board on Jun 5, 2023. The latest review Disappointed with Fishpond: Slow Shipping and Wrong Product Sent was posted on Jun 19, 2023. Fishpond has an average consumer rating of 1 stars from 8 reviews. Fishpond has resolved 0 complaints.
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  3. Jenny
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    Jul 09, 2025
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Fishpond is ranked 324 among 1588 companies in the Online Shopping category

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