I went to order my favorite soup and my Panera is out. Mind you it's not even 2:00 and there's no way you should be out of that soup. That's just laziness. I order Panera multiple times a week and this is absolutely ridiculous. The panera in Springfield Ohio needs some serious attention. PLEASE TELL ME WHY THE MANAGER HAS SOME LONG HAIR WITH NO HAIR NET? That's disgusting. I also always have to wait like 10+ minutes for my food to actually be ready. Please take care of each of your franchises.