Panera Breadpick up area

Review updated:

When I was at the Park Ridge Panera and ordered through the kiosk I changed a couple things on the sandwich, ALL of which I pay extra for. When I went to the pick up area and waited for the to-go order I hear a lady yell about the things I changed and called it "weird". she then gives an attitude about another employee reading off to double check if she did it right. I'm in customer service myself and I was appalled this was all done right in front of me. Not to mention the hair that was in my soup! I frequent this location because of work and it's sad I will not go back because of service like that.

Jan 17, 2017
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