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Panera Bread / food and service

The food I received was stale. Stale bread, stale sweet. Just stale. I specifically asked for a brownie from the case and the lady taking my order waved me to one in a box by the register.
Service was horrible. I watched 6 employees gather around the food window and simply chat. There was a line out the door and there was no one helping the customers. Even the manager was chatting.

Ka
Nov 27, 2017

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